Bus. Operations Mgr.
Company: Ole Mexican Foods Inc
Location: Pinehurst
Posted on: February 15, 2026
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Job Description:
Job Description Job Description At Ole, our mission is to
produce the finest Authentic Mexican inspired products with an
unwavering commitment to quality and freshness. We believe that
holding a seat at your dinner table is the ultimate compliment, and
we strive to help families create wholesome, fun, and authentic
eating experiences. Job Summary: The Independent Operator is
responsible for the growth of sales of assigned routes. The ideal
candidate will establish, maintain, and develop business, social
and civic relationships with customers in the assigned route or
routes to maximum profitability. Duties/Responsibilities: Establish
and maintain collaborative relationships with store managers, and
key customer decision makers. Ensure the company drivers understand
the expectation and communicate how he/she will execute and align
the goals of the organization. This includes weekly updates. Send
all training documentation to the Human Resources Department.
Ensure sales expectations are met, while delivering high quality
customer service to various customer accounts. Identify leads,
manage prospects, and acquire new business. Travel to customers and
potential customer’s facilities providing them with information and
support as required to secure and maintain business. Grow business
by anticipating customer needs, determine appropriate solutions to
business problems, and provide an overall high level of customer
service. Establish, and maintain, call frequency on major retail
chain District Managers to support sales and service levels. Build
rapport and trust with all store key management personnel through
frequent visits and communication. Prepare tailored selling plan
with in-depth knowledge of specific retail customer and full
product portfolio to influence growth opportunities. Follow through
on agreed upon sales/service commitments to exceed store management
expectations. Develop and maintain a thorough knowledge of company
products and pricing structure. Manage assigned company-generated
leads. Complete scheduled and in-person prospecting activities to
establish first and follow-up appointments with key decision
makers. Communicate weekly (or daily) with Division Sales Manager
on sales activities, progress on goals, and status of prospective
customers. Periodically visit stores to identify service strengths
and opportunities. Ensure weekly customer visits to negotiate ads
and gain more space/displays; minimum of 2 visits per week. Attend
grand openings and store anniversaries. Review weekly Out-of-Stock
(OOS) report to adequately address deficiencies. Use effective Time
Management Skills to service stores and establish customer
relationships with all customers accordingly. This is a critical
issue with our major customers. Our customers must have someone to
contact if there are issues in their stores. Establish a plan in
case you need to organize, re-route, or run a route, if needed.
Ensure route paperwork is organized. Ensure stores are well
serviced without credits. Follow all procedures on the three steps
to get in the back of truck or get out. Attend all weekly required
safety meetings. Ensure all equipment is in good-working condition.
Ensure truck inventory is in compliance. Make sure all company
procedures are followed including the policy on personal hygiene.
Perform other duties as assigned. Requirements: Must be able to
work in doors as well as outdoors while visiting customers. Must be
able to always work with different types of customers while in
stores. This will include the store greeters as well as all back
store receivers. Must be able to carry 20 to 40 pounds. Must be
able to always maintain vehicle and/or truck clean. Must adhere to
all safety measures including always wearing a back brace support
while picking up cases; bending of knees to organize the product in
some stores may be required. Education and Qualifications:
Bachelor’s Degree preferred, but not required. 1 years’ experience
in Retail or field-based sales role. Knowledge of basic computer
functions, (downloading documents, email, internet, Microsoft Word,
etc.) Effective communication and problem-solving skills. Ability
to work independently and display a professional demeanor
representing clients. Ability to communicate timely with Management
through phone or email. Experience using personal access to
functional tools such as Smart phone or Smart pad and computer.
Must have a valid driver’s license, full coverage auto insurance,
and a clean MVR record. Bilingual Spanish preferred. Skills:
Self-motivated Sales team member Strong leadership skills
Communication Proficiency Organization Skills Decision making and
problem-solving skills. Time management skills (organize,
prioritize, set goals, communicate and plan-out)
Keywords: Ole Mexican Foods Inc, Raleigh , Bus. Operations Mgr., Sales , Pinehurst, North Carolina
