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Inside Sales Representative - Raleigh, NC

Location: Raleigh
Posted on: November 20, 2023

Job Description:

As a member of our inside sales team, you will be promoting and generating sales of building material supplies (roofing, siding, windows, etc) as well as making occasional deliveries from our distribution center in Raleigh, NC while providing superior customer service.

**Exterior Building Materials Knowledge Strongly Preferred.

**Inside sales experience and the ability to multi-task are desired.

**This is a customer service focused position that involves a lot of data entry.

Position Summary:

Cultivate "Raving Fan" customer experiences with a best in class image under general supervision reporting to the Branch Manager. The Inside Sales representative will work in a fast paced, high volume environment and is responsible for assisting customers through qualifying their product and/or service needs while ensuring fulfillment.

Essential Functions:

  • Answers customer inquiries via phone and walk in business, concerning price, qualifying product needs and partnering with vendors for support.
  • Communicates with outside sales representatives on customer orders, requirements, problems or concerns and changes.
  • Initiates product transfers to other branches or direct to customers.
  • Generate, place and confirm purchase orders with suppliers.
  • Operates cash register. Enters sales data into the computer and researches information for customers using the computer system.
  • Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis.
  • Documents sales, quotes or other business requested information.
  • Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures.
  • Maintains current price documentation and product literature as it becomes available.
  • Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
  • Keeps product knowledge current to evolving manufacturing supply.
  • Participate in the physical inventory of the warehouse materials.
    Inside Sales Duties:
  • Develop meaningful customer relationships to encourage loyalty and grow sales in additional categories.
  • Follow up on cold and warm leads to further the sales process
  • Make outgoing calls to educate our customers on current promotions
  • Understand and demonstrate the product or service to the customer
  • Set and meet sales goals and objectives set by leadership
  • Improve sales skills to increase sales success rates
  • Documents sales, quotes or other business requested information.
  • Associates Degree with one to two years related experience and/or training; or High School Diploma or GED equivalent with three -five years experience.
  • Proficient personal computer skills including; keyboarding, 10 Key, Email, record keeping, routine database activity, word processing, spreadsheet, graphics etc.
  • Must have a minimum of 2-3 years in a customer facing role
  • *Construction industry knowledge is a plus but willing to train
  • *Spanish speaking is a nice to have.
  • Travel overnight up to 10%

    Richards Building Supply is a wholesale building material distributor serving 12 states with over 60 locations! As a family owned, operated and focused company, Richards Building Supply has spent the last 40 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!

    Learn more about us here:

    Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

    It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family. Associated topics: agent, club, life insurance, market, marketing, sales, sales representative, telephone, telesales, vacation

Keywords: RICHARDS BUILDING SUPPLY, Raleigh , Inside Sales Representative - Raleigh, NC, Sales , Raleigh, North Carolina

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