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Front Desk Agent at REVIVE BOOST REBUILD PHY

Company: Ali Bildzok
Location: Raleigh
Posted on: August 6, 2022

Job Description:

Job Description Revive Boost Rebuild Physical Therapy in Raleigh, NC is looking for one front desk agent to join our 21 person strong team. Our ideal candidate is attentive, motivated, and hard-working. JOB DESCRIPTION: Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Communicate with the office manager and clinicians about scheduling/patient arrival REQUIRED SKILLS & QUALIFICATIONS High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion Bilingual is preferred Benefits: Dental insurance Disability insurance Employee discount Health insurance Paid time off COVID-19 considerations: All staff is required to wear masks while inside the office and must do daily temperature checks. Each patient has their temperature checked as well. We wipe down every surface after it has been touched. Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Required)

Keywords: Ali Bildzok, Raleigh , Front Desk Agent at REVIVE BOOST REBUILD PHY, Sales , Raleigh, North Carolina

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