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Client Service Representative

Company: Greene Resources
Location: Raleigh
Posted on: June 25, 2022

Job Description:

Job Number: 44274Client Service RepresentativeJob Description:Interested in making a difference in the lives of people? Do you enjoy creating and cultivating relationships? We are hiring Client Service Representatives (CSR) to contribute to an on-going government sponsored study. When your job contributes to this important work, it is easy to get excited about what you do. CSRs will work in partnership with a nonprofit research organization to populate and maintain a large online database called the Occupational Information Network (O*NET). Sponsored by the U. S. Department of Labor, O*NET is the primary source of occupational information about the workforce in the United States. The starting pay range for the position is $18.00 to $22.00 depending on education and experience. Business hours are Monday to Friday 8:30 a.m. to 5:30 p.m. No nights/weekends will be required. There will be four weeks of on-site training in Raleigh at the beginning of the position. Work following this four week period will be a hybrid environment with some in person and some remote work. The work location will be dependent on meeting performance/attendance standards. Responsibilities:

  • The health and safety of our people is our number one priority. As such, where permitted by law, all offers of employment are contingent upon the candidate showing proof of being fully vaccinated against COVID-19 (currently at least 2 weeks following a one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccines) to pass the pre-employment requirements for hire. Candidates with medical conditions and/or sincerely held religious beliefs or practices that prevent them from getting the vaccine(s) may request an exemption from the vaccine requirement.
  • Effective time management and organizational skills
  • Strong written and verbal communication skills including good command of English language; correct grammar usage and punctuation for professional correspondence are a must.
  • Proficient with Windows applications and email
  • Comfortable in a high-dialing work environment
  • Must be able to meet the following physical demands: speak on the phone for up to 90% of your shift, work in a side-by-side cubicle office environment, communicate through speech and listening, typing and sitting at a desk viewing a computer screen for the majority of your shift. Education Requirements:
    • High school diploma or equivalentDesired Background/Skills:
      • Have demonstrated job tenure in one of the following sectors or industries or a similar field: account management, human resources, public health, non-profits, academia, legal, banking, business development, or technical support and sales
      • Display sharp intuition and instincts related to finding and reaching establishment decision-makers
      • Easily build rapport, cultivate and maintain relationships; convey confidence over the phone
      • Easily develop business-to-business relationships
      • Commit to an ongoing, full-time positionOther Information:
        • We offer a standard benefits package including paid holidays plus two weeks of paid time off after conclusion of an eligibility period
        • Performance and merit-based compensation programs
        • Opportunities for growth
        • Live in the Raleigh, NC area
        • This position is currently a hybrid work environment. Some on-site and some remote work will be expected.
        • When working remotely, you'll be issued company-provided equipment. You'll need a landline or cell phone to make calls and a private work-space free from distractions. A technology stipend will be provided while working remotely. A home internet speed of 25 Mbps download/3 Mbps upload (to determine the speed of your Internet connection, go to Speedtest.net and run the application) is required.
        • Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.This client is a U.S. government contractor with specific controlled-access facilities that must register non-U.S. Persons; therefore, all visitors to those facilities must declare their nationality and citizenship upon arrival at, and before entering. Depending on the work location, candidates selected to interview may be required to complete 'Government Contractor Controlled-Access Facility Questionnaire' before visiting the client facility.

Keywords: Greene Resources, Raleigh , Client Service Representative, Sales , Raleigh, North Carolina

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