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Associate Sales Agent

Company: National General Insurance
Location: Raleigh
Posted on: January 12, 2021

Job Description:

Primary Purpose:Responsible for developing expertise in Property and Casualty insurance, and selling Property and Casualty products based on client needs. This role uses cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers. In addition, this role is responsible for providing outstanding client service and creating a positive relationship between National General and its prospective clients. This position may also participate in cross-training and necessary licensing to support selling of Accident and Health products.Essential Duties and Responsibilities:Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.* Acquire licensing and appointments required to sell property and casualty insurance products in all necessary states* Responsible for using various systems to track, gather information and answer customer inquiries* Identify customer needs and work to meet those needs using sales tools and techniques* Develop expertise in sales skills* Develop expertise in property and casualty insurance across all product lines, including ancillary policies* Educate clients on insurance needs and products* Pair knowledge of insurance products available with listening skills to identify and provide products that best meets each customer's needs* Provide value to a sales team by working collaboratively to support the team's energy, morale, and production* Meeting key performance metrics such as sales, productivity and quality requirements* Strive to sell the NatGen Insurance product that meets the customer's need or other products when appropriate* Perform other duties as requested, including attending required meetings, continuing education, and all-team meetings* Understand the team culture and demonstrate the commonly held values to contribute positively to the working environmentMinimum Skills and Competencies:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* High school diploma or general education degree (GED)* Complete New Hire Technical Training Program* Active and valid Property and Casualty license or ability to acquire as part of our training program within 60 days of hire* Ability to be qualified by Department of Insurance to be appointed as a licensed sales agent by multiple insurance carriers - which may include additional criminal background and credit checks as required by the Department of Insurance* Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)* Demonstrates adequate/accurate typing speed while talking to the customer* Demonstrate a working knowledge of auto policies and procedures* Demonstrate thorough knowledge of underwriting guidelines* Demonstrate thorough knowledge of billing guidelines* Demonstrate professional phone etiquette* Demonstrate proficiency with Sales systems* Must possess effective verbal and written communication skills* Must perform well in high-energy, dynamic and team-oriented environments* High degree of initiative, mature judgment, and discretionDesired Skills:* Associates or Bachelor's degree, or equivalent customer service experience* Prior experience working with the public in a customer service or sales environment* Ability to make the "Human Connection" and empathize with the customers* Ability to negotiate in order to adequately sell the brand and product* Basic math skills* Strong attention to detail, organization skills, and timeliness in order to meet customer service expectations* Ability to think analytically* High degree of dependability and motivation* Bilingual

Keywords: National General Insurance, Raleigh , Associate Sales Agent, Sales , Raleigh, North Carolina

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