Lead Sales Strategy and Business Operations Partner

Company: Citrix Systems
Location: Raleigh
Posted on: September 12, 2020

Job Description:

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

What we're looking for:
You have the ability to support the sales organization across the full spectrum of the Sales & Services Operations portfolio.
You can be the primary interface to the assigned sales regions and responsible for implementation, facilitation, communication and training of Sales & Services Operations processes and policies within those regions.
You can work collaboratively with sales leadership, managers and sales reps and must act as a trusted advisor to the assigned Area Vice President (AVP).

Position Overview
The Sales Strategy & Operations Business Partner, supports the sales organization across the full spectrum of the Sales & Services Operations portfolio. The position acts as the primary interface to the assigned sales regions and is responsible for implementation, facilitation, communication and training of Sales & Services Operations processes and policies within those regions. This individual must work collaboratively with sales leadership, managers and sales reps and must act as a trusted advisor to the assigned Area Vice President (AVP). The position is expected to raise sales efficiency, sales productivity and process compliance within those regions by means of consulting with the sales force and implementing global and regional best practice Sales & Services Operations processes. In addition to supporting the regional salesforce, the position will also include certain AMS responsibilities for specific subject matter areas and related project responsibilities. For those responsibilities, the position will act as the primary interface between the AMS Geo and the WW Sales & Services Operations organization.

Role Responsibilities:
- Lead Pipeline Management transformation programs to improve discipline as an enabler to drive decision making across the regions as well as orchestrate and facilitate the weekly sales leadership discussion including forecast review process with the Sales Management team
- Delivers the right business insight, analytics and business intelligence required to drive sales management decision. Assists sales management with specific report and dashboards requests to support strategic and tactical initiatives
- Ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible messages, communications, and presentations
- Own and manage QBR process with AVP. Ensures they fully understand the content and provides guidance and orientation by identifying key points of attention, drive strategy and required decision
- Lead the annual planning process for assigned Area (including territory planning, bookings and quota allocation processes) with the local sales force in accordance with the policies and tools, as well as support the annual compensation plan distribution to ensure that correct plan types are allocated to the sales employees
- Consults with Sales Management teams to manage periodic sales territory and hierarchy changes and sales rep changes to ensure appropriate mapping into our sales systems
- Reviews quota attainment trends for regional teams periodically and reviews results with local sales management while assuming joint responsibility with local sales management that process standards and SLAs are within targets
- Attends local sales management meetings on a regular basis to provide updates on relevant Sales & Services Operations initiatives and developments
- Leads and supports assigned area wide Sales & Services Operations initiatives and projects for those assigned areas
- Ensures the implementation and compliance of AMS and WW processes in the assigned area
Basic Qualifications:
- 7+ years of work experience in sales operations or equivalent function with significant exposure to Sales management teams
- Software industry background
- Sales Operations competence (forecasting, planning, sales systems, processes and methodologies, compensation and quota management)
- General understanding of Sales Systems and knowledge domains relevant to specific processes and practices (within their application track)
- Experience with financial modelling and analytical tools such as Excel, databases, etc.
- BS/BA required; MBA a plus, but not required

Preferred Qualifications
- Experience using Salesforce, SAP and analytics tools
- Program management experience
- Ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible messages, communications, and presentations
- Ability to handle multiple tasks simultaneously, manage conflicting priorities and to complete assignments under aggressive time constraints independently
- Demonstrated ability to be productive with minimal supervision. Must be results oriented and able to move forward without complete information
- Ability to work effectively with a diverse audiences, management levels, cultures, and personalities
- Excellent communications and presentation skills
- Strong drive and will to succeed
- Flexibility and ability to adjust on the fly to new demands; sense of urgency

*LI-LS17 Raleigh, NC

What you re looking for:
Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It s a simple philosophy that guides everything we do including how we work. If you re in sales, we ll help you make your numbers and a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Functional Area:Sales Operations
About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You ll enjoy our workstyle within an incredible culture. We ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Keywords: Citrix Systems, Raleigh , Lead Sales Strategy and Business Operations Partner, Sales , Raleigh, North Carolina