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Casework Technician

Company: State of North Carolina
Location: Raleigh
Posted on: May 19, 2019

Job Description:

Description of WorkThis Administrative Specialist I (Casework Tech) position will be located in Raleigh Unit Office. The position provides support services to the IDD, TBI & General counselors and caseloads in Wake County.Job responsibilities include the following:* Provide assistance for the assigned caseloads* Interview consumers and gathering diagnostics reports to assist counselors with determining eligibility and developing individualized plans for employment* Document casework and provision of substantial services* Provide follow-up with consumers, employers, vendors, and other agency personnel as needed* Provide support as designated by the counselor* Assist vocational rehabilitation staff with employment marketing skills workshops* Work with community employers using the dual customer approach to directly place highly qualified consumers with disabilities in appropriate jobs for successful outcomes* Inputting casework data into relevant applications throughout the rehabilitation process* Preparing documents including authorizations and correspondences as needed and complete all related administrative tasksTravel within assigned area will be required.Salary Grade: GN06Recruitment Range: $31,200 - $45,420Position: 60054739The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership. Knowledge, Skills and Abilities / CompetenciesTo receive credit for all your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:* Proven ability to communicate effectively in verbal and written form with consumers, employers and general public* Documented ability involving intake of clients/consumers and assisting client/consumer in completion of paperwork* Strong proficiency in Microsoft Office to include: Word, Excel and Outlook* Demonstrated ability to perform basic administrative tasks* Excellent interviewing skills and the ability to analyze complex information in order to develop plans of action to meet consumers' needs* Proven ability to work with a variety of professionals such as: counselors, doctors/medical and mental health professionals, as well as employersManagement prefers candidates with the following:* Some knowledge of the local job market and employment trends* experience with job placementMinimum Education and Experience RequirementsHigh school diploma or General Educational Development (GED) diploma and two years of related administrative experience;OREquivalent combination of education and experience.Supplemental and Contact InformationIn collaboration with our partners, the North Carolina Department of Health and Human Services provides essential services to improve the health, safety and well-being of all North Carolinians.The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.Applicants who have relatives or people living in the same household, will not be considered for job vacancies in the DHR at those locations. For a complete definition of immediate family member, please see the State Human Resources Workforce Planning, Recruitment and Selection Policy, Section 2, Page 38.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.For technical issues with your application, please call the NeoGov Help Line at855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.

Keywords: State of North Carolina, Raleigh , Casework Technician, Professions , Raleigh, North Carolina

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