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Field Dispatch Support Technician

Company: eXcell
Location: Raleigh
Posted on: February 15, 2019

Job Description:

At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

* * * Contract to Hire Opportunity * * *

We re currently in the market for a Field Dispatch Support Tech to perform break-fix work during 8am-5pm, M-F with on call / weekends from time to time.

  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy Overview:
    • Technician will travel to each client s location to provide service
    • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
    • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
    • Works under general supervision Required Qualifications:
      • 3+ years of experience supporting desktops, laptops, and printers
      • 3+ years of customer service experience required
      • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
      • Interpersonal skills needed to interact with a wide range of users and environments Basic Needs / Haves:
        • Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
        • Ability to work from a bent, crouched, or kneeled position
        • Ability to work on a ladder or lift
        • Ability to lift up to 50 lbs.
        • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)
        • Laptop and basic hand tools required Preferred:
          • CompTIA A+ Certification
          • OEM Printer Warranty Certifications
          • OEM Laptop / Desktop Warranty Certifications
          • Server experience a plus

            W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell Supports Equal Employment Opportunity** e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . - provided by Dice (A+ ) AND (LAPTOP OR DESKTOP OR PC ) AND(REPAIR OR TROUBLESHOOT OR BREAK FIX )

            Keywords: eXcell, Raleigh , Field Dispatch Support Technician, Professions , Raleigh, North Carolina

            Click here to apply!

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