Senior Critical Facilities Technician

Company: First Citizens Bank
Location: Youngsville
Posted on: May 27, 2023

Job Description:

Overview:

• This position leads daily onsite efforts to maintain functionality of equipment within the Banks Data Centers. Ensures all electrical, mechanical, fire, and life safety equipment is fully operational through inspection, maintenance, and repair. Responds immediately to emergency issues and monitors onsite vendors when consultation is necessary. Provides advanced support to data center activities by maintaining crucial equipment uptime and resolving work order requests. Provides guidance and leadership in daily activities to less experienced technicians, and serves as the technical point of contact for facility infrastructure. This position reports to the Supervisor of Critical Facilities while leading a team of Critical Facility Technicians on a daily basis. Responsibilities:
  • Facility Support - Maintains equipment crucial for operating abilities, health and safety, and emergency response through regular inspection, conducting repairs, and addressing work order requests. Manages preventative maintenance activities and schedules, and assists in facility inspections and reports. Possesses advanced knowledge of and familiarity with data center equipment. Supports critical equipment that must maintain better than 99.8% uptime.
  • Coordination - Partners with business units, managers, and other stakeholders on planned and completed work, risks, and impacts. Communicates clearly to identify and respond to ongoing equipment issues, and updates appropriately upon resolution.
  • Team Leadership - Leads, trains, and supports less experienced technicians in the work group. Assists management with facility projects and revision or development of operating procedures. Implements site or equipment-specific training exercises. Performs quality control reviews and writes operational procedures.
  • Emergency Response - Responsible for being on-call in emergency work situations and inclement weather.
  • Vendor Management - Leads in vendor training and daily direction. Provides oversight including effective work order communications, service ticket management, performance and accountability monitoring, and vendor procurement activities.
  • Position Schedule - Saturday and Sunday each weekend (12 AM to 12 PM) and then during the week there will be 2, 8 Hour 3rd shift days which will be the same days/ schedule each week. Qualifications:
    Bachelor's Degree and 4 years of experience in Installation, repair, and maintenance of electrical or mechanical systems within Data Center environments OR High School Diploma or GED and 8 years of experience in Installation, repair, and maintenance of electrical or mechanical systems within Data Center environments

    Preferred Education: Relevant Military, Technical Trade School with certifications

    Preferred Area of Study: Military background, major electrical, HVAC, and mechanical

    Preferred Area of Experience: Lead Technician or Senior level managing others in critical environments while maintaining crucial HVAC, electrical, life safety, and mechanical equipment

    License or Certification Type: Valid driver's license Required

    Skill(s): Technical knowledge of mechanical and electrical support systems within a Data Center, Ability to lift 50 lbs., climb and work off a ladder, and use safety gear, Ability to work indoors and outdoors in environments with fumes, noise, cold, heat, etc., Ability to travel. Position requires frequent driving to other offices, bank customers, etc. , Residence within 30 miles or 45 minutes of the assigned Critical Facility

Keywords: First Citizens Bank, Raleigh , Senior Critical Facilities Technician, Professions , Youngsville, North Carolina