Enterprise Application Analyst
Company: Local Government Federal Credit Union
Posted on: January 26, 2023
This person will be responsible for software solutions in many
facets of the organization. The Enterprise Application Analyst will
work directly with the business units, vendors and MIS teams to
install, update, customize, diagnose and monitor on premise and
hosted enterprise solutions.
Normal Day-to-Day Work
Monitor applications, document and analyze problems and publish
maintenance schedule. Work with Project Management to track/report
status of assigned projects/tasks.
Understand and document software and hardware requirements of
varied departmental systems. Provide advice and training to
Proactively engage with other departments to identify opportunities
for process automation/improvement and work to implement. Enhance
user life-cycle management.
Collaborate with Enterprise Infrastructure, Service Desk and DBA
technical teams to ensure proper integration of the environment.
Test, debug, and implement programs.
Work closely with application development teams and vendors to tune
and troubleshoot applications. Provide user account management in
Evaluate and demo new vendor products. Plan and coordinate testing
changes, upgrades, and new services, ensuring systems will operate
correctly in current and future environments.
Provide Level 3 support for applications. Enable Service Desk team
to tackle Level 1 & 2 support and issues.
Participate in efforts to develop and implement processes for
application and system monitoring.
Responsible for problem management activities, such as issue
resolution and root cause analysis. Liaise with vendor support on
Build out redundancy, high availability in systems where
Here are a few skills you MUST have to be considered for this
4-6 years of experience in information technology working with
various applications, including Active Directory/LDAP.
Strong technical acumen, with an ability to interface with both
technical and non-technical staff, including Executive
Experience in supporting, maintaining and administering complex
Strong PC proficiency including Microsoft Office (Word, Excel,
Ability to function in a Consumer business office environment and
utilize standard office equipment including but not limited to: PC,
copier, telephone, etc.
Ability to lift a minimum of 25 lbs. (file boxes, computer
Travel required on occasion.
Here are a few qualifications we'd LIKE you to have to make you
more suited for this position.
BA/BS in Computer Science or Information Technology.
Financial institution or Credit Union experience.
Familiarity with DNA or other core banking applications, DNAconnect
(CMC), and other middleware such as tMagic, Loan Director (Velocity
LOS), Oracle, and Automic (or other job scheduling software).
About the LGFCU Culture
If you are working here, or considering working here, you should
know a little something about the LGFCU culture. We are a workplace
that highly values the contributions of a diverse group of people.
We believe if we put our heads and hands together, we can
accomplish amazing feats for our members. To this end, we recruit
bright, energetic and talented people to be members of our team. In
return, we offer a dynamic work place that presents opportunities
for advancement and learning new skills. We really believe that
when our employees succeed, members win.
If you have questions about this position description, please feel
welcome to ask. You can reach our HR at:
LGFCU Human Resources
3600 Wake Forest Rd.
Raleigh, NC 27609
Keywords: Local Government Federal Credit Union, Raleigh , Enterprise Application Analyst, Professions , Raleigh, North Carolina
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