Commercial Service Technician
Company: Mechanical Contractors (MCI)
Location: Raleigh
Posted on: January 26, 2023
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Job Description:
We are HIRING! We are in search of a Senior Commercial Heating &
Air Conditioning Service Technician to join our team! You will
repair and replace HVAC systems.About MCIFounded in 1948,
Mechanical Contractors (MCI) specializes as a comprehensive
building design and solutions provider across North and South
Carolina. MCI has offices in Charlotte and Raleigh, NC. Our
Charlotte office is looking for a skilled tech to add to our team
to support the widescale growth we continue to see across the
department. Are you ready to be part of an essential, dynamic and
motivating company? Join our team - apply for this position
today!Primary Job Functions:Perform repair calls on commercial /
industrial HVAC equipment.Represent the company by serving as
direct customer contact.Identify, analyze, diagnose and
troubleshoot systems at the customer's location.Perform
preventative maintenance, site surveys, and replacement
modifications as needed or requested by customers.Complete work
orders and review with customers for accuracy.Troubleshoot HVAC
equipment to determine the cause of failure.Determine the time and
material required to make the repair, obtain an estimate of the
cost to complete the repair and obtain the customer's authorization
to complete the repairs. Assist in estimating costs and preparing
quotes for customers as needed.Complete repairs to MCI standard of
quality.Perform start-up of new commercial / industrial HVAC
equipment.Obtain scope of workAcquire literature and knowledge of
unitsPerform equipment start-up following manufacturers' procedures
and complete start-up logsIdentify any deficiencies, obtain
warranty authorization if required, and complete repairPerform
scheduled maintenance on commercial / industrial HVAC
equipment.Obtain scope of workSource scheduled maintenance
materials.Plan execution to obtain maximum efficiencies.Complete
scheduled maintenance.Complete documentation detailing the
maintenance performed, review with customer and obtain their
approval.Perform new equipment installation.Obtain scope of work
and review with sales staff.Source installation materials.Plan
execution to obtain maximum efficiencies and coordinate with
sub-trades.Complete installation to meet the estimate.Perform
equipment start-up following manufacturers' procedures and complete
start-up logs.Identify any deficiencies, obtain warranty
authorization if required, and complete repairs.Review work
completed with the customer and provide training on
equipment.Respond to emergency maintenance requests, including
after-hours service, overtime, and on-call work.Complete work
orders, warranty claims, and other administrative tasks.Provide
customer service and maintain good customer relations.Skills &
Experience:10+ years of related experience.Strong technical
knowledge and skills, particularly related to HVAC systems &
equipment.Safety awareness.Strong troubleshooting skills.Strong
knowledge of electricity and controlsAbility to read and understand
electrical drawings and schematicsMCI Career BenefitsBecause we ask
for your best, we also look to provide the best back to you.Our
comprehensive benefits include options for the "now" and the
"later." MCI healthcare options include medical, dental, & vision
insurance. Work/life benefits include a generous PTO plan based on
years of service, Short and Long-Term disability, and individual
and partner life insurance. Plan for your future with our 401k
program (with an absurd company match if we do say so ourselves),
and the unique opportunity to be a part of our Employee Stock
Ownership Program (ESOP).Employee ownership means that you don't
just work at MCI, you own a piece of MCI. You contribute your
ideas, effort, and teamwork to increase the company's performance
and profitability, which then goes back to you as a shareholder.
ESOP participants have 2.2 times as much in retirement plans and
20% more financial assets overall compared to non-ESOP companies.
We can't make you rich overnight, but if you make a commitment to
MCI, our ESOP ensures that our success is your success.
Keywords: Mechanical Contractors (MCI), Raleigh , Commercial Service Technician, Professions , Raleigh, North Carolina
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here to apply!
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