Business Systems Analyst
Company: Local Government Federal Credit Union
Location: Raleigh
Posted on: January 26, 2023
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Job Description:
As a member of the Business Integrations team, the Business
Systems Analyst will help support the Credit Union's core banking
systems and applications. This position performs business and
systems analysis and serves as a liaison between one or more
business units and IT. This role will lead all aspects of
requirements analysis, traceability and testing for enhancements
and projects of small and medium complexity while supporting those
functions for larger initiatives. This position will also perform
day-to-day operational support.Normal Day-to-Day WorkIdentify
stakeholders across business units, the Technology Department and
external vendors and facilitate discussions/workshops with the
purpose of eliciting and understanding information at the right
level of detail and scope to represent all stakeholder's needs,
requirements and priorities.Apply project and change management
methodology to manage and coordinate activities across business and
technology teams, while accurately identifying, documenting, and
mitigating project and change risk items.Identify and communicate
key responsibilities and processes to effectively coordinate and
roll out system changes and releases for testing, obtain required
business and technical approvals as scheduled.Develop and maintain
schedules/calendars, change timelines, meeting agendas, meeting
minutes and communicate all required information for deployment,
maintenance, support, and business functionality to
stakeholdersCommunicate requirements and issues effectively to the
technical team to solve issues in a timely mannerExplore and
experiment with different approaches to improve business and
technical processes that best leverage technology, increase
productivity and business automation.Monitor industry trends and
maintain an understanding of relevant industry standards, best
practices, business processes and technology used within related
business areas to ensure compliance with policy, vendor contractual
requirements, procedures, and that the technology utilized is
meeting credit union's needs in the most efficient, cost-effective
manner.Update and maintain technical core banking process and
support documentation, provide system support, troubleshoot issues,
identify solutions and assist in defining the business processes
and work flows for core banking systems.Provides active support for
production systems with accurate problem analysis, alignment with
strategic initiatives, and background summary of incidents that
require technical resolution to the appropriate team. Job
QualificationsHere are a few skills you MUST have to be considered
for this position.Minimum 1 to 3 years related experience acting as
a liaison between IT and business units.Must possess excellent
organizational, analytical and problem-solving skills.In-depth
knowledge of business analysis, reporting of business data, problem
identification, resolution, and root cause analysis within business
systems/applications.Sound practice in documenting requirements,
business use cases, process flow diagrams and designing for best
use for the business.Must have outstanding attention to detail and
ability to learn complex processes that affect various functions
and business units within the credit union.Ability to function in a
consumer business office environment and utilize standard office
equipment including but not limited to: PC, copier, telephone,
etc.Ability to lift a minimum of 25 lbs. (file boxes, computer
printer).Minimal travel required and must be able to work flexible
hours and weekends. Here are a few qualifications we'd LIKE you to
have to make you more suited for this position.BA/BS Business,
Information Systems Management, Information Technology or related
field degree with an emphasis on technical systems and business
management or analysis.Experience in a finance industry or other
financial institution.Experience creating and executing SQL scripts
in a live environment.Experience with administration of Fiserv DNA
or comparable core banking system.Demonstrated facilitation,
presentation skills, and strong technical acumen.Adept at
conducting research to understand system functionality and
translate into business requirements.Ability to analyze and
generate business requirements by conceptualizing processes and
accurately represent systems and platform capabilities to business
stakeholders.About the LGFCU CultureIf you are working here, or
considering working here, you should know a little something about
the LGFCU culture. We are a workplace that highly values the
contributions of a diverse group of people. We believe if we put
our heads and hands together, we can accomplish amazing feats for
our members. To this end, we recruit bright, energetic and talented
people to be members of our team. In return, we offer a dynamic
work place that presents opportunities for advancement and learning
new skills. We really believe that when our employees succeed,
members win.If you have questions about this position description,
please feel welcome to ask. You can reach our HR at:LGFCU Human
Resources 323 West Jones Street, Suite 600Raleigh, NC 27603
careers@lgfcu.org PI202091902
Keywords: Local Government Federal Credit Union, Raleigh , Business Systems Analyst, Professions , Raleigh, North Carolina
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