Controls Technician (remote- Anywhere, USA)
Company: SYNTEGON
Location: Raleigh
Posted on: January 26, 2023
Job Description:
Company Description
Syntegon Technology is one of the leading suppliers of process and
packaging technology. At over 30 locations in more than 15
countries worldwide, a highly-qualified workforce develops and
produces complete solutions for the pharmaceuticals, food, and
confectionery industries. These solutions are complemented by a
comprehensive after-sales service portfolio. A global service and
sales network provides customers with local points of contact.
Syntegon Technology has operations globally and is responsible for
the successful expansion of the service business in North America
for Packaging Technology.
Job Description
SUMMARY: Responsible for the installation, testing, analyzing,
maintaining, repairing and training of Syntegon packaging equipment
and associated products at customer sites, with primary emphasis on
supporting various control platforms. Primary focus is to provide
customers with excellent technical customer service and ensure
complete satisfaction. This position has a direct and significant
impact on maintaining our customer base as well as growing new
business for Syntegon Technology Services.
ESSENTIAL RESPONSIBILITIES:
- Provide field service repairs, training and installations as
scheduled by Field Service department.
- Maintain proficiency in control software (e.g. Allen Bradley,
various controls platforms) and machinery equipped with PLC's
through vendor training and interaction with engineering
personnel
- Interact, support and assist the Product, Project and Sales
departments with order review, design reviews, assembly, testing
and final acceptance tests to become proficient with the control
packages interface and integration
- Interact and assist Assembly and Quality Control personnel
during machine assembly and testing / debug stages in preparation
for machine shipment.
- Provide support to Customers, Customer Service department and
Sales department as required.
- Interact with Sales Managers / Project Managers on customer
equipment needs and concerns and / or updates.
- Occasionally perform customer service site management for new
equipment installations and / or existing machine upgrades.
- Maintain necessary machine configuration documentation during
installation.
- Assist the Parts and Modernization departments with quoting
electronic controls software and hardware upgrades and / or
electrical component upgrades.
- Provide updates and modifications to machine control software
at customer sites and training customers on use and maintenance of
equipment.
- Train customers, internal technical personnel and sales support
staff on proper operation, maintenance and safety rules of
packaging equipment, specifically on electronic controls and
robotics.
- Coordinate development activities and upgrades related to
updating and improving machine functionality.
- Support all aspects of operating controls systems, equipment
and machinery.
- Participate in continuous training, as needed, in order to
maintain technical expertise and proficiency on new equipment and
existing systems applications.
- Process detailed expense and trip reports on all service
visits, in a timely fashion.
- Work in tight quarters; on top of and underneath equipment.
Stand, stoop, kneel and bend continuously while working on
equipment (66% of the time).
- Lift up to 50 lbs on a regular basis.
- Submit to safety, background and drug/alcohol testing as
required by customers and wear personal protective equipment as
necessary.
- Travel up to 80% domestically and internationally which
requires nearby proximity (within 50 miles) to a major metropolitan
airport and may require residence in a specific geographic area to
better serve a specific customer base. Due to business needs,
approval will be required, post-hire, if an associate wishes to
relocate.
Qualifications
BASIC REQUIREMENTS:
- Must possess an Associate degree in Electrical Engineering or
have 2+ years of vocational training and have a minimum of 2+ years
of direct work experience with at least one Wrapper, Robot, or
Carton erector/loader/closer
- Must have a minimum of 5+ years in the Packaging industry
designing, installing and trouble-shooting PLC motion control
software and hardware including experience in repair/maintenance of
capital equipment or electronics such as servo drives, HMI's and
programmable controllers
PREFERRED QUALIFICATIONS:
- Demonstrated knowledge and experience with ladder logic as well
as other machine control software and hardware.
- Demonstrated advanced mechanical, electrical and software
skills.
- Ability to support various software control platforms for
complete packaging lines.
- Proficiency in operating controls systems of equipment (Allen
Bradley, CTC, Moeller, Siemens, PLC, PMAC, etc.).
- Proficiency in robotic vision systems, software and hardware
configurations and production parameter setup.
- Ability to effectively communicate with all levels of
personnel, from production to management.
- Strong computer skills (MS Office)
- Strong oral and written skills with the ability to manage time
and work independently
- Strong customer service focus with ability to assure customer
confidence in the operation of equipment
- German-speaking skills a plus, but not required
Additional Information
Syntegon Technology is a proud supporter of STEM (Science,
Technology, Engineering & Mathematics) Initiatives
- FIRST Robotics (For Inspiration and Recognition of Science and
Technology)
- AWIM (A World In Motion)
By choice, we are an Equal Opportunity Employer committed to a
diverse workforce.
All your information will be kept confidential according to EEO
guidelines.
NOTE: All official Syntegon job postings can be found at
www.syntegon.com. Successful candidates asked to participate in the
hiring process should expect to speak to the hiring team by
telephone and in person at one of our Syntegon office locations
(Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and
Allendale) prior to the job offer.
Videos To Watch
https://youtu.be/XGR9UcEEGC8
Keywords: SYNTEGON, Raleigh , Controls Technician (remote- Anywhere, USA), Professions , Raleigh, North Carolina
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