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Tech Operations Sr Analyst

Company: Wells Fargo
Location: Raleigh
Posted on: January 16, 2022

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. -In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.
Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.
We have an excellent opportunity for a Tech Operations Senior Analyst on the Data Loss Prevention team in Enterprise Information Security. The successful candidate will have a well-rounded technical background with previous hands on experience with data analysis to include taking large sets of data, using data manipulation tools, conducting trend analysis then summarizing findings into an actionable format for non-technical users. The candidate will need to understand in depth information security principles, controls, and technical environments/architectures in order to keep pace with the evolving technical and threat landscape. The candidate will need to possess a technical background that enables them to interact with engineers in highly technical discussions and then be able to translate this information to non-technical individuals in oral and written formats. The candidate will analyze large data sets, prepare presentations and share findings. -The candidate will participate in projects and initiatives that require team collaboration, consultation to non-technical partners and the ability to conceptualize the impacts one project may have on other initiatives. The candidate will be expected to provide ongoing program feedback, put forth efficiency ideas, assist with program documentation and invest in the mentoring of less experienced staff.

Required Qualifications
3+ years of experience in production supporting, including problem identification, ticket documentation, and customer/vendor relations, demonstrated through work, military, or education
3+ years of experience using ticket tracking tools for change management, problem and incident management, and availability management, demonstrated through work, military, or education
3+ years of Information Security reporting and analysis experience
1+ year experience working with data loss prevention

Desired Qualifications
Experience with Information Technology Infrastructure Library (ITIL)
Practical agile methodology experience

Job Expectations
Ability to work on call as assigned
Flexibility to address incidents as needed 24 hours a day

Street Address
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC

Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits

Visit https://www.wellsfargo.com/about/careers/benefits -for benefits information.

Keywords: Wells Fargo, Raleigh , Tech Operations Sr Analyst, Professions , Raleigh, North Carolina

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