Network Analyst II-Full Time-DHTS-FTES-Durham

Company: Duke University Health System
Location: Raleigh
Posted on: January 15, 2022

Job Description:

DHTS: -Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. -A -2018 -Most Wired ' health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award - highest honor by the Healthcare Information and Management Systems Society (HIMSS) - for inpatient, ambulatory and analytics health information technology capabilities. Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians, and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.Occupational SummaryThe System Analyst Level II -position performs a variety of complex technical tasks focused on the administration, management, and maintenance of over 1,200 UNIX-based servers in an enterprise-level computing virtual and physical environment. - -This position works closely with:

• Duke 's Engineering Team to implement servers and solutions consistent with Duke 's strategic direction
• Duke 's Core IT Operations group to ensure that those implementations are operationalized to fit into their support structure - - -Primary Job Responsibilities Assist in the installation, configuration, administration, and system security of a multi-platform environment which includes Linux (primarily Red Hat), IBM AIX, VMWare ESXi and Nutanix AHVAdhere to strong systems administration techniques and proceduresEstablish and maintain best practices and procedures for patch management, virus management, vulnerability management, and operating system improvementsAnalyze and improve system performanceTroubleshoot system failures and resolve. Identify and document permanent fixesParticipate in the automation of services using Ansible, Puppet, Chef, and OpenShiftCoordinate/consult with application development and database administrator staff to profile application needs and provide the appropriate environment(s) needed for stability and performanceCommunicate issues effectively to team members and managementProvide professional, courteous customer serviceProvide incident management, prioritization, and resolution of problems/tasks for usersParticipate in medium to large business projects; lead small to medium infrastructure projectsParticipate in documenting policies and proceduresWork with client service representatives and various levels of team members across business units within the company. Provide team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes. Attend status calls when requested and provides detailed technical support. - -Essential SkillsLinux Server Administrator with 3-5 years professional experience in Systems Administration, Virtualization, and Storage technologies on various Linux/Unix platforms (RHEL, CentOS, Ubuntu, Debian, Suse, and Solaris)Experience with server provisioning, patching, troubleshooting, and securing servers with regular firewall update and monitoringPackage and patch management using Satellite, RPM, and YUMExperience with performance tuning of virtual servers, and management of server resources between Virtual Machines.Experienced in creating and maintaining Cron jobs, Systems backup, and OS installation using Jumpstart and Kickstart for RedHat Enterprise LinuxExperience in script automation using Python, Ruby, Perl, and Bash.Experience with configuration management tools such as Ansible, Puppet, and ChefExperience in Linux backup/restore using TAR as well as formatting and disk partitioning.Working knowledge of web application security, understanding of vulnerabilities and countermeasures - - -Preferred QualificationsBachelor 's Degree - Computer or other similar technical concentration; relevant experience and / or training in lieu of education: Typically Minimum 6 Years Relevant Exp - Experience with IBM AIX, Red Hat Linux and Oracle Solaris 10 systems administration. Red Hat Certified Engineer (RHCE); IBM AIX Certified Administrator; Solaris Certified Administrator. IT automation systems such as Ansible, Puppet, and Chef - - -Role Expectations SKILLS / KNOWLEDGE - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.JOB COMPLEXITY - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.SUPERVISION - Normally receives little instruction on day-to-day work, general instructions on new assignments. - Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. - Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas -an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. - Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. -

Keywords: Duke University Health System, Raleigh , Network Analyst II-Full Time-DHTS-FTES-Durham, Professions , Raleigh, North Carolina