Transportation Security Officer (TSO)
Posted on: January 15, 2022
Open & closing dates
04/02/2021 to 06/04/2021
Pay scale & grade
$17.15 to $24.50 per hour
Raleigh, NC MANY vacancies
Relocation expenses reimbursed
Transportation Security Officers are responsible for providing
security and protection of travelers across all transportation
sectors in a courteous and professional manner. Their duties may
also extend to securing high-profile events, important figures
and/or anything that includes or impacts our transportation
systems. Learn more about the Transportation Security Officer (TSO)
role on the TSA Careers Website .
Learn more about this agency
For more information on working at Raleigh-Durham International
Airport , please Click Here.
Salary Information: The salary range listed above includes locality
pay of 20.49% . The current starting hourly rate for this position
Hiring: TSA may apply a gender-specific (male or female) hiring
preference to fill TSO positions in order to meet security mission
and same gender pat-down job-related requirements. At airport
locations where it is necessary to apply the hiring preference,
candidates of the needed gender will be provided preference in the
scheduling of the computer based aptitude test, airport
assessments, processing and selection.
DHS components work collectively to prevent terrorism, secure
borders, enforce and administer immigration laws, safeguard
cyberspace and ensure resilience to disasters.
Securing Travel, Protecting People -At the TSA, you will serve in a
high-stakes environment to safeguard the American way of life.
Across the nation, you will be on the front line of the DHS's TSA
team as they secure airports, seaports, railroads, highways, and
public transit systems, thus protecting our transportation
infrastructure and ensuring freedom of movement for people and
Realistic Job Preview: The Realistic Job Preview gives you an
honest, objective and vivid portrait of what it means to work as a
Transportation Security Officer (TSO) and provides employee
testimonies about both the good and the challenging aspects of
being a TSO. To view the video, please Click Here.
Transportation Security Officers (TSOs) provide security and
protection of air travelers, airports and aircraft in a courteous
and professional manner. This includes:
Operating various screening equipment and technology to identify
dangerous objects in baggage, cargo and on passengers, and
preventing those objects from being transported onto aircraft.
Performing searches and screening, which may include physical
interaction with passengers (e.g., pat-downs, search of property,
etc.), conducting bag searches and lifting/carrying bags, bins, and
property weighing up to 50lbs.
Controlling terminal entry and exit points.
Interacting with the public, giving directions and responding to
Maintaining focus and awareness while working in a stressful
environment which includes noise from alarms, machinery and people,
crowd distractions, time pressure, and disruptive and angry
passengers, in order to preserve the professional ability to
identify and locate potentially life threatening or mass
destruction devices, and to make effective decisions in both crisis
and routine situations.
Engaging in continuous development of critical thinking skills,
necessary to mitigate actual and potential security threats, by
identifying, evaluating, and applying appropriate situational
options and approaches. This may include application of risk-based
security screening protocols that vary based on program
Retaining and implementing knowledge of all applicable Standard
Operating Procedures, demonstrating responsible and dependable
behavior, and is open to change and adapts to new information or
NOTE : Employees occupying frontline positions, i.e., individuals
performing security screening operations and occupying positions
that involve contact with the traveling public on a regular and
recurring basis, are required to wear TSA approved and issued
personal protective equipment (PPE). This requirement is in place
to address the COVID-19 pandemic and comply with Executive Order
13991 and TSA's Pandemic and Emerging Infectious Disease and
Workforce Protection Plan. PPE includes TSA issued surgical masks,
face shields, and nitrile gloves. At TSA, the health and safety of
our employees is a top priority.
Occasional travel - A minimum of two (2) weeks of travel in a
full-time duty status will be required to complete TSA's New Hire
training. New Hire training and travel requirements vary by duty
location and may require up to six (6) weeks of full-time duty
status travel. This training will occur away from the employee's
airport of record. Employees will be paid for compensable hours and
reimbursed for authorized travel expenses per TSA Travel Policy.
While employed with TSA, other occasional travel may be
Conditions of Employment
Must be a U.S. Citizen or U.S. National and at least 18 years of
Pass a drug screening, medical evaluation, and background
Subject to post-employment random drug and/or alcohol testing
Must be registered for Selective Service (males born after
Must be available to work various shifts and overtime, as
Mandatory travel for training and occasional travel may be
The qualification requirements listed above must be met at the time
of application submission.
Veterans' Preference: TSA will provide employment preference to
eligible veterans by applying veterans' preference as defined in
the Aviation and Transportation Security Act (PL 107-71) and to
those eligible under the provisions of Title 5, United States Code
(USC), Section 2108. Learn more about TSA's commitment to providing
employment opportunities for qualified, eligible veterans.
Selective Service Registration Requirement: TSA policy requires
verification of Selective Service registration for male applicants
born after 12/31/59. To find out if you initially meet the
Selective Service registration requirement for TSA employment,
please Click Here.
Credit: Applicants must not have delinquent Federal or State taxes,
or past due child support payments.
E-Verify: DHS uses E-Verify, an Internet-based system, to confirm
the eligibility of all newly hired employees to work in the United
States. Learn more about E-Verify , including your rights and
Residency Requirement: To ensure adequate background investigative
coverage, applicants are required to have resided within the United
States for three of the last five years immediately prior to
applying for this position. For those applicants who do not meet
this residency requirement, an exception may be granted under the
following circumstances - (1) applicant worked for U.S. Government
in foreign countries in federal civilian or military capacities;
(2) applicant was or is a dependent accompanying a federal civilian
or military employee serving in foreign countries; (3) applicant
who studied abroad at a U.S. affiliated college or university; or
(4) applicant who has a current and adequate federal background
investigation completed for a federal or Government contractor
Applicants must meet these qualifications in order to be further
evaluated in the TSO hiring process:
Have a high school diploma, General Educational Development (GED),
High School Equivalency Test (HiSET), or Test Assessing Secondary
Completion (TASC) credential OR at least one year of full-time work
experience in the security industry, aviation screening, or as an
Be proficient in the English language (i.e., able to read, write,
speak, and comprehend)
National Service Experience (i.e., volunteer experience):
Experience refers to paid and unpaid experience, including
volunteer work done through National Service programs (e.g., Peace
Corps, AmeriCorps) and other organizations (e.g., professional;
philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and
skills and can provide valuable training and experience that
translates directly to paid employment. You will receive credit for
all qualifying experience, including volunteer experience.
No moving, relocation or pre-employment travel expenses will be
paid for this position, or while in application for this position.
This position is not a law enforcement position and therefore, is
not covered by Law Enforcement Availability Pay or Law Enforcement
Retirement. Per the President's 2014 Fair Employment memo , TSA
policy is to not adversely consider a candidate based on
unemployment or financial difficulty through no fault of their own.
For more information on the Fair Employment policy, see "Additional
Resources" here .
TSA is an excepted service agency. Employment with TSA does not
confer the "Competitive Status" that generally results from
selection and service in Competitive Service agencies. However,
permanent employees who have at least one year of continuous
service with TSA will be eligible to apply for positions in other
Federal agencies under the OPM-DHS Interchange Agreement.
Reasonable Accommodation: Applicants requiring reasonable
accommodation for any part of the application and hiring process
should contact the TSA Help Desk at 1-877-872-7990 or Federal Relay
Bargaining Unit Status: This position is in the bargaining unit for
which the American Federation of Government Employees (AFGE) is the
Reemployed Annuitants: Since the TSO position is permanent, it does
not meet the eligibility requirement for a salary offset waiver
under the National Defense Authorization Act (NDAA) for Fiscal Year
2010. Therefore, former Federal or Postal Service employees who are
receiving a civilian retirement annuity may have their salary
reduced by the amount of their pension, which could result in a
biweekly net pay as low as zero dollars ($0.00) or a debt owed to
the Federal Government.
TSO Dress and Appearance Responsibilities: TSOs are required to
adhere to the Personal Appearance Standard that requires a neat,
clean and professional appearance while on duty or while wearing a
uniform. This includes adherence to policies on accessories and
grooming. For example, with the exception of 1/4 inch stud-type
earrings, body and/or tongue piercing may not be visible to the
public. In addition, tattoos of any kind on the head, face, and
exposed areas of the neck must be covered at all times and not
visible to the general public. TSA issued and approved items such
as turtlenecks or dickies may be used to cover tattoos on the lower
Work Schedules for Part-time Positions: Specific work shifts and
schedules will be determined by the airport.
Part-time shifts generally range from 16-32 hours per week
Part-time work consists of shift-work on any day from Sunday
through Saturday, which may include irregular hours, nights,
holidays, overtime, extended shifts and weekend shifts, changing
shifts, and split shifts
A "split-shift" consists of any two work shifts, each lasting at
least two (2) hours in one 24-hour period, with at least two (2)
hours between work shifts
Maintaining Employment: All TSOs must maintain the standard level
of certification and fitness for duty, to include:
Completing classroom training, on-the-job training, and all initial
Recurrent and specialized training and recertification tests on a
Passing background investigations, including a criminal check and
credit check, and all randomly administered drug and alcohol
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the
If you meet the minimum qualifications, you may be invited to take
a Computer Based Test (CBT) to confirm English language proficiency
and evaluate x-ray interpretation aptitude. Upon passing the CBT,
you will be eligible to be scheduled for additional assessments,
which include: (1) a structured interview to determine, among other
qualities, your decision making skill and your ability to work with
teams and the general public; (2) a drug screening; and, (3) a job
related medical evaluation that includes a color vision test,
vision exam, hearing exam, and adequate joint mobility exam (in
part to determine the physical potential to repeatedly lift and/or
carry up to 50 pounds, to stand for prolonged periods (e.g. 3-4
hours) of time without a break, and to walk up to three miles
during a shift). Upon passing these assessments, you will be
subject to a pre-hire background investigation. Based upon passing
the pre-hire background investigation and a qualitative evaluation
of the criteria above, you will be placed in one of the following
Best Qualified: Applicants demonstrating a superior level of all
Highly Qualified: Applicants demonstrating a more than satisfactory
level of the evaluation criteria.
Qualified: Applicants demonstrating minimal or basic satisfactory
qualifications, with general knowledge, skills, and abilities.
Open to All U.S. Citizens and U.S. Nationals
For further information concerning U.S. citizenship, please Click
For more information on TSO medical requirements, please Click
For more information on TSO eligibility standards and background
requirements, please Click Here.
For definitions of terms found in this announcement, please Click
To preview questions please click here .
Background checks and security clearance
Drug test required
Keywords: TSA, Raleigh , Transportation Security Officer (TSO), Professions , Raleigh, North Carolina
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