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Site Reliability Engineer

Company: IBM
Location: Garner
Posted on: November 22, 2021

Job Description:

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.



Your Role and Responsibilities

We are looking for a well-rounded Site Reliability Engineer (SRE) who will help support and extend our globally distributed infrastructure running on IBM Cloud, VMWare, and RedHat OpenShift. This SRE is dedicated full-time to creating software and systems that improve the reliability of our production IBM Security Services platform, fixing issues, responding to incidents, and handling on-call rotation responsibilities. Practices include measuring and responding to the 4 golden signals, infrastructure as code, configuration as code, operational automation, performing and managing postmortems, managing toil, gathering service level indicators, and more.

This role requires a broad enough technical background to be able to quickly become familiar with a new system or issue as needed by applying previous experience, curiosity, and skills to research and understand new topics.

Successful candidates are aware of the importance of metrics, automating toil, chasing 9's, and of the craftsmanship required to deliver high quality code to production. The ideal candidate will have knowledge of these practices as well as experience with tools such as Ansible, Terraform, Red Hat OpenShift, Kubernetes, NodeJS, Golang, and other programming languages. Preferable mix of software development and operations background with an emphasis on operations.



Required Technical and Professional Expertise

5+ years of combined experience in software engineering and or System Administration.

3+ years of expertise in Ansible, Shell, Python, Terraform, Linux, Kubernetes, and Microservices

3+ years of expertise in working with collecting, displaying, and analyzing system metrics with Grafana and Prometheus.

3+ years of experienced in working within a regulated environment with full compliance and security implications.

Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.



Preferred Technical and Professional Expertise

Broad background in system administration and software development

Knowledge of TCP/IP, switching, firewalls, and encryption.

Experience in operating hybrid cloud workloads in production



About Business Unit

IBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.



This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.



Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.



Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.



It's time to define your career.





About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.



At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.





Location Statement

IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:



--12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

--World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

--Well-being programs to support mental and physical health.

--Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

--Select educational reimbursement opportunities.

--Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

--Giving and volunteer programs to benefit charitable organizations and local communities.

--Discounts on retail products, services, and experiences.



We consider qualified applicants with criminal histories, consistent with applicable law.





Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: IBM, Raleigh , Site Reliability Engineer, Professions , Garner, North Carolina

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