Telecom Wireless Tier 2 Technician 4726
Company: TCI Technology Consulting Inc
Location: Raleigh
Posted on: February 24, 2021
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Job Description:
TCI has an immediate need for a Telecom Wireless Tier 2
Technician in Raleigh, NC. This is not a Corp2Corp opportunity.
This is a long-term contract opportunity with the probability of
hire. In addition to competitive, market-rate based pay, TCI
provides all our Consultants with Comprehensive Medical/Dental
Insurance, 401k, Life Insurance and Long-Term Disability
benefits.
Please note that this position requires US Citizenship and a Public
Trust Clearance prior to start.
Seeking Local candidates only; no remote work available.
SUMMARYThe Telecom Wireless Tier 2 technician monitors critical
network elements and applications using the internally developed
proprietary dashboard(s) and the Cisco Prime Infrastructure (CPI)
management platform. The TWT2 technician operates 7X24X365 to
provide proactive and reactive support of the wired and wireless
infrastructure. The team troubleshoots, repairs and maintains the
telecommunications environment to ensure that all sites and
hardware experience little to no downtime. The TWT2 technician will
monitor the systems and equipment and is expected to resolve 85% of
the issues, escalating to various teams if unable to resolve and
provide notification via the escalation standard operating
procedures as appropriate.
RESPONSIBILITIES
--- REQUIREMENTS
Keywords: TCI Technology Consulting Inc, Raleigh , Telecom Wireless Tier 2 Technician 4726, Professions , Raleigh, North Carolina
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