Technical Support Analyst
Company: Robert Half
Location: Raleigh
Posted on: January 12, 2021
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Job Description:
Ref ID: 03220-9502805012Classification: Technical Support
AnalystCompensation: $50000.00 to $60000.00 yearlyRobert Half
technology is looking for a technical support/helpdesk employee.
You will be monitoring and maintaining the computer systems and
networks within an organization in a technical support role. This
position is with a leading company in the healthcare industry, and
has the opportunity to grow into a lead role over time! This is a
direct full-time position that comes with a competitive benefit
package, PTO structure and 401K option. If you are interested in
applying for this position, please email Walter.Sherwood@rht.com
directly!Job Requirements:REQUIREMENTS: --- To be considered for
this position, candidates must have experience in a similar role or
they must possess significant knowledge, experience, and abilities
to successfully perform the responsibilities listed --- Relevant
education and/or training will be considered a plus --- Working
with customers/employees to identify computer problems and advising
on the solution --- Logging and keeping records of
customer/employee queries --- Analyzing call logs so you can spot
common trends and underlying problems --- Updating self-help
documents so customers/employees can try to fix problems themselves
--- Working with field engineers to visit customers/employees if
the problem is more serious --- Testing and fixing faulty
equipmentRobert Half Technology matches IT professionals with
remote or on-site jobs on a temporary, project or full-time basis.
From roles in software and applications to IT infrastructure and
operations, we provide you unparalleled access to exciting career
opportunities.Our experienced staffing professionals can promote
you to employers and advocate on your behalf. We provide access to
top jobs, competitive compensation and benefits, and free online
training. For more opportunities, get the Robert Half app and
receive instant notifications when our AI matches you with
jobs.When you work with us, you're working with the best. Robert
Half has been recognized as one of FORTUNE's "Most Admired
Companies" every year since 1998 and was named to Forbes' inaugural
list of America's Best Temporary Staffing Firms.Questions? Call
your local office at 1.888.490.4429. All applicants applying for
U.S. job openings must be authorized to work in the United States.
Benefits are available to temporary professionals. Visit
https://roberthalf.gobenefits.net/ for more information.-- 2020
Robert Half Technology. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
to Robert Half's Terms of Use
(www.roberthalf.com/terms-of-use).
Keywords: Robert Half, Raleigh , Technical Support Analyst, Professions , Raleigh, North Carolina
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