RaleighRecruiter Since 2001
the smart solution for Raleigh jobs

User Support Technician

Company: The Evolvers Group
Location: Raleigh
Posted on: October 17, 2020

Job Description:

Job Details: The User Support Technician (Service Support Analyst) is an essential role on the Service Desk, as it is dedicated to handling advanced troubleshooting for state and local employees, private businesses, schools and North Carolina citizens. The position is a contractor role (there are currently 2 other contractors) and is responsible for evaluating, documenting and resolving issues that requires specific skills and specialized training as a Desktop Subject Matter Expert (SME). This position is critical in promoting a positive customer relationship and requires a high customer service orientation, strong interpersonal skills and advanced troubleshooting skills to provide support to a diverse population. Required Experience: Experience providing excellent customer service skills using ITIL methodology Experience working in a call center environment and Service Desk role Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smart phones, and web-based applications Experience with Service Now is preferred. HDI Support Center Analyst, ITILv3 Foundation A certification is preferred

Keywords: The Evolvers Group, Raleigh , User Support Technician, Professions , Raleigh, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Security Analyst
Description: Request ID: BL-9532-1 910291012 Security Analyst with Nessus, SIEM, endpoint security, Disa STIGS, IRS PUB 1075/SCSEMS, PCI/NIST and Fireeye HX experience Location: Columbia, SCDuration: 12 Months REQUIRED (more...)
Company: InnoSoul Inc
Location: Raleigh
Posted on: 10/28/2020

CDL-A Flatbed Driving Jobs - Lease Purchase Opportunities - 1 Yr. EXP
Description: Hornady Transportation, LLC offers Lease Purchase Drivers a high level of opportunity. We are a highly innovative transportation company who prides ourselves on our
Company: Hornady Transportation
Location: Raleigh
Posted on: 10/28/2020

OTR CDL A Reefer Truck Drivers - Average Salary $75k/yr.
Description: SCHUSTER is family owned and operated and we are dedicated to the Drivers that make everything happen. At SCHUSTER , drivers are our top priority, we set ourselves apart by offering top pay and some of (more...)
Company: Schuster Co
Location: Raleigh
Posted on: 10/28/2020


CDL-A Company Solo and Team OTR & Regional Truck Drivers - Excellent Pay!
Description: br br CDL-A Company Solo and Team OTR Regional Truck Drivers - Excellent Pay br If you're looking for a company with a competitive pay package, monthly bonus, paid holidays and much more, consider (more...)
Company: Guaranteed Transport Services
Location: Raleigh
Posted on: 10/28/2020

CDL A Independent Contractor Truck Drivers - Home Weekends
Description: Now Hiring CDL A Independent Contractor--Truck Drivers - Home Weekends What We Offer: Home Weekends Type of Freight - Dry and Reefers
Company: Indy Freight B Inc
Location: Raleigh
Posted on: 10/28/2020

High Demand For Quality Electricians - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Raleigh
Posted on: 10/28/2020

Compensation Consultant
Description: Why You ll Love Cisco We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful (more...)
Company: Cisco
Location: Raleigh
Posted on: 10/28/2020

IoT Architect
Description: DataStaff, Inc. is currently seeking an IoT Architect for a contract opportunity with one of our direct clients in the surrounding Raleigh, NC area. Key Responsibilities Be a hands-on technical architect (more...)
Company: DataStaff, Inc.
Location: Raleigh
Posted on: 10/28/2020

OTR CDL A Drivers 100% No Touch Freight
Description: OTR CDL A Drivers 100 No Touch Freight Job Types: Full-time, Part-time No-touch Freight, 100 Drop and Hook
Company: Steve C. Davis, Inc
Location: Raleigh
Posted on: 10/28/2020

Regional Truck Drivers - Experience Based Pay
Description: Job Description: Premier Elite Fleet - Experience Based Pay REGIONAL, DEDICATED DRIVING POSITIONS If you have a minimum 2 years clean driving experience, you qualify to join
Company: Premier Transportation
Location: Raleigh
Posted on: 10/28/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Raleigh RSS job feeds