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Part Time Help Desk Technician (Sat & Sun)

Company: ntech solutions inc.
Location: Raleigh
Posted on: December 5, 2019

Job Description:

Duration: Contract to Hire (3-6 Months)
Work Schedule

  • The Position currently is for a part-time position and will be for nights.
  • The schedule will be Saturday and Sunday 7 pm - 7 am (24 hours per week) with the potential to extend to 3-day schedule (28 hrs/week)
  • Some initial required training will take place during normal business hours of 9 am-5 pm Mon- Fri for 1-3 months depending on the ability to learn and understand the material required for support.
  • Flexibility is required
    Responsibilities:
    • Activities include monitoring email alerts, assisting customers over the phone to work to determine the issue and contact the appropriate team members to resolve the problems.
    • In this position, you will gain exposure to Linux, networking, B2B data transactions and enterprise-level systems.
      Required Skills:
      • Completed or near completion of BS in Computer Science or a related field or an equivalent combination of education or experience in computer or telecommunications architectures, systems analysis, and management of information technology may be substituted.
      • Strong written and oral communication skills
      • Experience with Windows Operations systems, Office suite, and Outlook email.
      • Previous operations support duties
      • Ability to follow detailed instructions or procedures with minor supervision and work independently or in a team environment.
      • Ability to communicate effectively in person, in writing, and over the telephone in English.
      • Basic knowledge of Linux commands and troubleshooting.
      • Basic knowledge of networking and TCP/IP
        Additional information will be provided upon request.

Keywords: ntech solutions inc., Raleigh , Part Time Help Desk Technician (Sat & Sun), Professions , Raleigh, North Carolina

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