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Sr. Disaster Recovery Engineer

Company: Cox Communications
Location: Raleigh
Posted on: November 11, 2019

Job Description:

About Us:RapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization for both Windows and Mac applications. The company also provides Infrastructure as a Service (IaaS), and Disaster Recovery as a Service (DRaaS) solutions via an enterprise ?Flex Pod? cloud stack.Job Summary:The Senior Disaster Recovery Engineer will support organizations in their effort to implement Rapidscale disaster recovery as a service (DRaaS) and backup as a service (BaaS) product offerings. The successful candidate will have significant knowledge of Zerto, Veeam, VMware vCloud, vCenter, Microsoft technologies and associated configurations. The Senior Disaster Recovery Engineer will provide consultation and hands-on implementation support to Zerto and Veeam implementations including design, architecture, configuration, migration best practices, and strategies to support DRaaS operational KPIs. Key responsibilities include technical implementation of DRaaS/BaaS product offerings, working with team members to develop the solution path for implementation. The Senior Disaster Recovery Engineer will also determine internal best practices for configuration, DR planning, testing, implementation, monitoring, management and ongoing support of DRaaS/BaaS offerings. The Senior Disaster Recovery Engineer will support the Project Manager in gathering and analyzing requirements, solution design, and execute the implementation, while delivering high customer satisfaction. Additionally, the candidate must possess strong creative, communication, and collaboration skills.?They will work very closely with Solutions Engineers, Senior Cloud Engineers, Cloud Engineers and the Project Management Office (PMO) for all new customer implementations. The position will be a key factor in providing a great customer experience pre and post implementation.?Technical Skill RequirementsQualifications:

  • Technical documentation:?creating and maintaining
  • Understanding of disaster recovery and backup best practices
  • Zerto DRaaS Solutions
  • Veeam Backup Solutions
  • Business Continuity, DR planning and testing
  • DRaaS and BaaS within a multi-tenant cloud environment
  • VMware vCloud, vSphere and vCenter
  • Windows Server technologies and configurationsDuties and Responsibilities:?(Essential Duties include but are not limited to):
  • Project management experience implementing and maintaining Zerto and Veeam solutions.
  • Hands on administration experience with Zerto, Veeam, VMware and Windows Server technologies.
  • Leads design, implementation and testing of business continuity and disaster recovery plans.
  • Designs and implements customer infrastructure within VMware vCloud and vCenter.
  • Lead internal processes, procedures and tools in support of DRaaS and BaaS services.
  • Participate in overall architecture of internal infrastructure and systems hosting DRaaS and BaaS offerings.
  • Creates system documentation, processes and procedures for both technical and non-technical audiences.
  • Performs complex systems development and design work across multiple customer environment in multi-tenant cloud environment.
  • Partners and collaborates with internal teams in the support of cloud environments.
  • Provides training on Zerto and Veeam solution offerings.
  • Assists with advanced troubleshooting of Zerto and Veeam issues experienced by internal and external customers.
  • Provides system support and maintains uptime as defined within the IT acceptable standards.Qualifications:EDUCATION / EXPERIENCE &OTHER MINIMUM QUALIFICATIONS REQUIRED:Theminimum qualifications listed below are representative of the knowledge, skill,and ability necessary for an individual to perform each essential dutysatisfactorily. Reasonable amounts of training are provided.Educational& Skills Requirements:
    • A college degree or equivalent work experience (5+ years).
    • Excellent communication, presentation, writing, and editorial abilities.
    • Excellent organizational and time management skills.
    • Apply attained experiences and knowledge in solving problems that arecomplex in scope, requiring in-depth evaluation as well as the ability toidentify problems in advance, and propose solutions.
    • Require limited supervision and direction; drive results, and setpriorities independently.
    • Ability to work on a 24x7 on-call rotation schedule?NeededAttributes:
      • A proven level of experiencewith Zerto and Veeam solutions
      • A proven level of competence with Windows servers, VMware vCloud, vCenter, multi-tenant cloud environments and technologies
      • Ability to demonstrate a high level of competency in managing technical projects
      • Excellent communication skills.
      • Experience with project management.
      • Proficiency in computer usage, internet, and Microsoft Office suite of applications.?Inter-Relationships:Abilityto work within a cooperative team environment as well as perform assignmentsautonomously. This position will require working with several departments anddifferent personalities.????WorkingEnvironment:Fastpaced, positive, high energy environment. Can have periods of high stress dueto deadlines and necessity of quick response times.Securityand Compliance Requirements:All positions at Rapidscalehave role based levels of access to networks, systems, customer, and companyinformation.? Information Security is a top priority and access granted islimited to only necessary systems and information required to perform theexpected job responsibilities.? In this position, as an employee, you arerequired to protect and maintain the integrity of our company and customerinformation.? These protections include information assets includingcustomer and company information for any PHI, PII, billing, contact, and otherrelated personal or proprietary information.
        About Cox CommunicationsCox Communications?is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor?James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations:? Cox accepts resumes only from agencies with which we formally engage their services.? Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.? Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications, Raleigh , Sr. Disaster Recovery Engineer, Other , Raleigh, North Carolina

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