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Technical Support Specialist

Company: Entrinsik, Inc
Location: Raleigh
Posted on: November 11, 2019

Job Description:

Department: Client ServicesJob Title: Technical Support SpecialistResponsibilities:--- Provide support and implementation of Informer for customers--- Assist product development team with testing and debugging of the software--- Create documentation and videos for customer support to assist clients after implementation of Informer--- Learn new database schemas to create database mapping and report packages to distribute to different business verticalsRequirements:--- A college degree in computer science or related field--- IT-related customer service or software support background--- Experience with relational databases--- Ability to communicate clearly and effectively--- Ability to utilize problem-solving skills and technical knowledge to find answers to support issues--- Technical/professional expertise required to do the job effectively and to create effective customer solutions--- Programming experience in SQL, Java, JavaScript, or similar language--- Experience with Windows and Linux file systemsDesired Skills:--- Experience with using Docker--- Experience with Windows Server AdministrationAt Entrinsik you will have the opportunity to grow professionally and personally.recblid 3nr8h008bau793zlyovxi8n5tx58t0

Keywords: Entrinsik, Inc, Raleigh , Technical Support Specialist, Other , Raleigh, North Carolina

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