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Store Representative at Custom Ink!

Company: Custom Ink
Location: Raleigh
Posted on: October 12, 2019

Job Description:

Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 1,600+ team members (Inkers), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post. Our customers are counting on us to come through for them, and thats important to all Inkers - no matter what role theyre in. Please Note: This is a part time position and evening/weekend availability is necessary. How youll make a difference: Youre a consulter, innovator, ambassador, and an educator. You use your abilities to build connections and create engaging experiences to drive sales by building on newly made relationships and converting those potential leads to excited repeat customers. The idea of going beyond the store to engage with the community and drive brand awareness excites you. Youre proactive and you can identify past and present customers needs before they can. Youre a jack of all trades. Youre a pro at building relationships, customer service, and sales. With your abundance of skill, youre seeking the perfect opportunity to use your talents to help deliver a seamless experience for our customers: from helping them with apparel selections to providing design assistance and inspiring them to use Custom Ink for all their future custom gear needs. Youll be trusted to: As a Store Representative, youll be our customers Custom Ink guide from beginning to end, working to satisfy their custom gear needs all while building relationships that keep them coming back again and again. Additionally, youll demonstrate knowledge of Custom Inks merchandise, printing process, and delivery options while working to maintain company standards of merchandise presentation, retail signage, and store displays. How youll be evaluated: Youll be responsible for helping shape Custom Inks in-store customer experience. Accordingly, the key measures of success will be: Persistence and resilience: youre ready to work to convert potential leads into new and repeat orders Your ability to provide a pre and post-order experience we deem WOW! worthy: meaning to you, expectations are just a guideline! You aim to exceed expectations and surprise customers in a good way. Youre able to maintain high levels of accuracy by documenting customer notes quickly and keeping up to date on company offerings and products Youre ready to dig deep and plan, execute, and participate in community events About You: If the following sounds like you, apply at Custom Ink today! You possess a passion for driving relationship-based sales with the long term outcome of repeat business and customer loyalty. You follow up with customers and utilize their feedback to promote sales You maintain a sense of strong business acumen through continuous curiosity around our metrics with a commitment to driving better results to grow the business You have a true love for the local community. You seek and discover ways to work with our Fundraising Team and participate in key events in the community to enhance brand awareness In addition, you must share our company valuespracticing the Golden Rule, taking Ownership, and driving and embracing Innovation. CLICK HERE TO APPLY: https://app.jobvite.com/j?aj=odrZafwx&s=JMC

Keywords: Custom Ink, Raleigh , Store Representative at Custom Ink!, Other , Raleigh, North Carolina

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