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Internal Account Representative

Company: Southport Graphics
Location: Raleigh
Posted on: September 15, 2019

Job Description:

Southport Graphics, a leader in the digital print services industry, seeks a qualified applicant to join our team at our Raleigh, NC facility located near Brier Creek.--We are seeking a locally talented candidate with the desire to grow within our organization for an Internal Account Representative position.--The qualified candidate will provide a high degree of customer service to our diverse corporate clients. This position provides customer service and account management activities. Requires the ability to multi-task and respond to changing priorities throughout the day. Must be able to work independently and as a team with other account representatives and production staff.-- Duties and Responsibilities:Strong organizational and communication skills with the ability to multi-task are critical for this position.--Must be able to provide excellent customer service and enjoy working with the public.Accurately and quickly manage customer requests using our production/accounting softwareCollect detailed project specifications and work with estimator to quote servicesAct as liaison between customer, production and outside sales teamQuality check throughout order processCoordinate with outside sales team and attend client facing site visits and project meetings When needed deliver proofs and samples to customersAbility to envision opportunities for growth with customers and convey to sales team Able to assist with production/bindery department to meet client deadlines Qualifications:----------------Must have 2 years of customer service.----------------College degree preferred or equivalent work history in related field.------------------Prior experience with CRM, Production and/or Accounting Software preferred.----------------Excellent verbal and written skills.----------------Must be able to use Excel and Word.----------------Knowledgeable of shipping software and requirements with FedEx and UPS----------------Experience in graphic design and printing industry a plus.--Apply:Please forward your resume to George Copeland at with job title in subject line.

Keywords: Southport Graphics, Raleigh , Internal Account Representative, Other , Raleigh, North Carolina

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