RaleighRecruiter
the smart solution for Raleigh jobs

Call Center AgentsWe are the worlds largest provider of diversified business process services with l

Company: Mommy Jobs Online
Location: Raleigh
Posted on: February 15, 2019

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLROXANNA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Raleigh , Call Center AgentsWe are the worlds largest provider of diversified business process services with l, Other , Raleigh, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Janitorial Positions
Description: PART-TIME evening janitorial positions, Monday thru Friday. 13 br Perimeter Park Davis Dr. RTP Durham, Chapel Hill. 13 br Some Dayporter work. 13 br Work duties:Emptying trash, cleaning (more...)
Company: QJS Clean
Location: Raleigh
Posted on: 02/18/2019

Credentialed Bilingual Tax Advisor - CPA - Remote
Description: Credentialed Bilingual Tax Advisor - CPA - Remote Overview Join Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax (more...)
Company: Intuit
Location: Raleigh
Posted on: 02/18/2019

Uber Eats Part Time Delivery - Raleigh (Use Car, Bike or Scooter)
Description: Earn Good Money Delivering for Uber Eats Part-Time and Full-Time Delivery Needed in Raleigh and Surrounding Areas Earn on Your Own Schedule Use your Car, Bike or Scooter Signing up is quick and easy. (more...)
Company: Uber Eats
Location: Raleigh
Posted on: 02/18/2019


Get New Handyman Work Today - Preview Leads In Your Area (Raleigh,NC)
Description: Over 25 million homeowners have trusted HomeAdvisor to help them find
Company: HomeAdvisor
Location: Raleigh
Posted on: 02/18/2019

(PT) Groundskeeper- North Oaks Landing
Description: Job Title: Groundskeeper Supervisor: Maintenance Supervisor/Community Manager FLSA Status: Non-exempt Job Status: Part Time JOB SUMMARY: Maintains grounds of community in order to enhance and maintain (more...)
Company: The Franklin Johnston Group
Location: Raleigh
Posted on: 02/18/2019

Bilingual Customer Care - Hurricane Relief
Description: We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing (more...)
Company: Mommy Jobs Online
Location: Raleigh
Posted on: 02/18/2019

Work From Home - PT/FT Positions Available
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Home Career Advantage
Location: Raleigh
Posted on: 02/18/2019

Claims Appraiser
Description: OVERVIEWSentry---s dedication to customers is embodied by our best employees.-- At Sentry, our associates take care of our customers with a passion for service and delivering business results. We are (more...)
Company: Sentry
Location: Raleigh
Posted on: 02/18/2019

Builders Risk and Inland Marine Specialist
Description: Building solid, rewarding careers for over 30 years Leverage your industry experience and join our expanding team in this newly created Builders Risk and Inland Marine Specialist role At Builders Mutual, (more...)
Company: Builders Mutual Insurance
Location: Raleigh
Posted on: 02/18/2019

Seeking Serious Business Professionals!
Description: Seeking upbeat and motivated individuals to join our award winning team. This is a solid company that
Company: FAHT Enterprises
Location: Raleigh
Posted on: 02/18/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Raleigh RSS job feeds