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Adoption Specialist - SPCA Wake

Company: SPCA of Wake County
Location: Raleigh
Posted on: May 28, 2023

Job Description:

If you have a passion for matching pets with families and enjoy a public facing role, the Adoption Specialist may be the next career for you.

Job Type: Full-time
Pay: $16.00 per hour with scheduled salary increases at anniversary of hire date

Who We Are: Society for the Prevention of Cruelty to Animals of Wake County (SPCA Wake)
Founded in 1967 in Raleigh, NC, SPCA Wake is a progressive and innovative private, non-profit animal welfare and sheltering organization. Our organizational core values are the foundation of a positive work culture that values employees just as much as our mission. We are committed to creating a better future for pets and people and we work hard to achieve our goals and offer a rewarding workplace. SPCA Wake provides competitive pay and excellent benefits (see below). Working at SPCA Wake is about more than just a paycheck, it's about making a difference every day in the lives of pets and people.
With locations in Raleigh and Garner, SPCA Wake rescues, heals and adopts more than 4,000 pets annually and provides assistance to more than 30,000 families and individuals each year. We never place a time limit on how long cats, dogs and other pets stay at our shelter. Our vision is to create a humane community for pets and people. If you are looking to make an impact and to save lives, SPCA Wake is the perfect place for you.

Our Core Values:
1-Hell, Yeah!
2-Be Kind
3-Do What You Say
4-Forward Focused
5-Loose & Wiggly
6-Drop the MicPosition Overview
As an Adoption Specialist you (and your teammates) are responsible for helping customers through the pet adoption process, sharing information about animal care and behavior, reviewing adoption surveys, speaking with potential adopters in a conversational - and kind way, making decisions on finalizing adoptions, and communicating with the client in such a manner that maintains a courteous and friendly customer experience. You will work with a dynamic assortment of volunteers and customers. We practice fear-free animal handling at all times. Training is provided. -You might be a born Adoption Specialist if:
---You're a "people person" with a heart for animals. -
---You have exceptional customer service skills and enjoy working in a fast-paced environment.
---You love a good checklist to ensure everything is completed at day's end and multi-tasking is kind of your thing. -
--- You believe "every pot has a lid".

--- Must love animals and care even more about people
--- One year or more customer service experience
--- Previous animal handling experience
--- Must be able to work a flexible schedule, including Saturdays and Sundays, some holidays.
--- Valid driver's license (some animal transport van driving required)
--- A high school diploma or equivalent
--- Exceptional customer service and communication skills
--- Must be comfortable kneeling, crouching, reaching overhead and lifting, carrying, and pulling up to 20 lbs.BENEFITS:

Medical and Dental: Employer pays 90% of employee coverage (full-time)Insurance includes wellness, dental, vision, life, mental health care, prescriptions, emergency & urgent care, chiropractic care, and physical therapyTelemedicine options, 24/7 access to virtual health & wellness care and virtual behavioral health carePAID TIME OFF --
All part-time and full-time staff receive paid time off.Paid Holidays - 9 paid holidays per year (full-time)Vacation Time - 10 paid vacation days per year (full-time)Sick Time - 6.5 -paid sick days per year (full-time)FINANCIAL --
Healthcare: Flexible Spending Account401k PlanCoastal Federal Credit Union Membership20% discount on pet adoptions and in SPCA Wake retail storeOTHER --
Bereavement time off -Federal & State Leave of Absence options -Powered by JazzHR

Keywords: SPCA of Wake County, Raleigh , Adoption Specialist - SPCA Wake, Other , Raleigh, North Carolina

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