Helpdesk Technitian

Company: TEKsystems
Location: Raleigh
Posted on: March 18, 2023

Job Description:

Job Description This client is a not-for-profit farm organization whose goal is to be a voice for farmers and rural people across the state of NC. They have many different offerings ranging from various insurance services to serving as a legislative advocate for their members at the local, state, national, and international levels. The primary responsibility of the position will be to act as the tier-one helpdesk technician for the entire organization. They will see a variety of tickets come in with the majority of those being password reset requests. They may also resolve issues with Office 365, Active Directory, or the "blue screen of death". On average, this technician will take 20 tickets /per day via email and phone support. They will work hand in hand with other technicians and engineers to work on projects and resolve issues that are internal to this client are having. Additional Skills & Qualifications Successful candidates will be very intelligent people that also have a good sense of humor. Looking for candidates who want to grow and advance in their careers. this client promotes from within and will help technicians grow in their careers. Why is the position open? Someone on the team got promoted to a new role About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster . Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

Keywords: TEKsystems, Raleigh , Helpdesk Technitian, Other , Raleigh, North Carolina