Barista

Company: Hilton Raleigh North Hills
Location: Raleigh
Posted on: January 27, 2023

Job Description:

About Us:
At the Hilton Raleigh North Hillswe pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Raleigh North Hills can mean for you!

Description:
We are looking for a part-time Barista to join our team! Are you the morning person we are looking for?Position Summary:Responsible for taking guest orders, accurately crafting food or beverage item and delivering to the guest. Responsibilities:Promotes coffee consumption by educating customers; preparing and serving a variety of coffee drinks, along with pastries and cookies and other food items.Welcomes customers by determining their interests and needs.Educates customers by presenting and explaining the Marketplace menu; answering questions.Answers phones and requests for room service orders; prepares food and delivers to appropriate guestCollects payments for all transactionsPrepares and sells coffee drinks by following provided recipes and preparation techniques for coffee drinks, such as, espresso, latte, cappuccino, etc.Generates revenues by attracting new customers; defining new and expanded services and products.Maintains inventories by replenishing food and beverage supply; stocking coffee brewing equipment and maintaining supplies.Keeps equipment operating by following operating instructions; troubleshooting breakdowns, performing preventive maintenance calling for repairs.Maintains safe and healthy work environment by following organization standards and sanitation regulations.Improves quality results by suggesting changes, maintaining and improving the appearance of the store and coffee bar, continuing to look for new ideas

Requirements:
Requirements:Previous customer service expectations in a hospitality environment.The ability to promote two way communications by presenting clear ideas using thoughtful and responsive words. Excellent interpersonal, organizational and communication skills.Ability to walk, stand and bend continuously to perform essential job functions.Proficiency in point-of-sale systems.

Keywords: Hilton Raleigh North Hills, Raleigh , Barista, Other , Raleigh, North Carolina