Night Auditor
Company: Sree Hotels
Location: Raleigh
Posted on: January 27, 2023
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Job Description:
PRIMARY PURPOSE : To provide efficient and courteous service to
each customer; accurately computing the daily income of the hotel
by verifying that all customer accounts are correct and in balance
by the following morning and functioning as the overnight
Manager-on-Duty (MOD) in accordance with company policies and
procedures
RESPONSIBILITIES
Meets and exceeds customer and team member expectations by
providing service and teamwork
Verifies and balances daily charges for all departments to customer
folios, master accounts and house accounts; makes corrections as
necessary in accordance with company policy
Runs computer through nightly processing sequence to reset for next
day's use in balancing of applicable functions
If applicable to hotel, audits food and beverage income posting and
charges
Audits room revenue and other income
Reviews all credit card vouchers for proper imprints,
authorizations, and correct amounts
Processes all city ledger work to accounting
Adheres to hotel policies and procedures
Keeps immediate supervisor promptly and fully informed of all
problems or unusual matters of significance
Performs night clerk duties as Guest Service Representative in a
timely and efficient manner in accordance with established company
policies and procedures to achieve the overall objectives of this
position
Maintains a favorable working relationship with all other employees
to foster and promote a cooperative and harmonious working
climate
Performs such other ancillary and related duties as may be assigned
by Supervisor or General Manager
Must achieve required threshold scores according to brand and
company inspections.
REQUIREMENTS
High School diploma
1-2 years experience working as a Hotel Night Auditor
Excellent computer skills including knowledge of Microsoft Word and
Excel
Excellent math and reconciliation skills
Experience using hotel reservation system such as FOSSE or OnQ is a
plus.
Organization skills and attention to detail
Customer Service oriented
Must be flexible in work hours to accommodate last minute changes
in scheduling
Must have strong interpersonal skills to engage and interact with
associates and guests
JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work primarily indoors. To perform the
job successfully the candidate must be able to use a computer and
other standard office equipment. The Night Auditor must be able to
quickly maneuver to any location in the hotel. Fluency in the
English language and the ability to speak, hear, read and write are
required as is the ability to work any hours/days of the week
necessary to meet business requirements.
Disclaimer
This job description indicates in general the nature and levels of
work, knowledge, skills, abilities and other essential functions
(as covered under the Americans with Disabilities Act) expected of
people assigned to this position. It is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities required of the incumbent. All employees may be
required to perform activities outside of their normal job
responsibilities from time to time as needed.
EOE
All qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, national origin,
age, disability or veteran status.
Keywords: Sree Hotels, Raleigh , Night Auditor, Other , Raleigh, North Carolina
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