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Vice President, Infrastructure

Company: Local Government Federal Credit Union
Location: Raleigh
Posted on: January 26, 2023

Job Description:

The Vice President of Infrastructure is responsible for the delivery of all IT infrastructure used to enable business capabilities and services across the credit union. This role has management responsibilities for systems support, cloud administration and engineering, systems administration, and telecommunications. This role will bring experience, knowledge, and future vision for transforming the infrastructure function including its strategy, operating model, product and service offerings and workforce. This individual is a senior stakeholder in all relationships with externally sourced infrastructure capabilities. As a key member of the senior IT leadership team, this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring Infrastructure strategy is fully aligned to deliver compelling business value.Normal Day-to-Day Work

  • Set the mission, vision, and strategy of the infrastructure team to maximize the success of business and IT enterprise initiatives.
  • Introduce innovative, differentiating infrastructure capabilities that enhance our overall competitive capabilities and enhance employee productivity.
  • Work with the Technology senior leadership team on the service portfolio and governance required to prioritize resources, including budget. Work with key stakeholders to measure and prioritize technical debt remediation.
  • Build successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.
  • Develop and control the annual infrastructure budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within plan. Create a culture of continuous cost optimization.
  • Define, develop, and manage a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related toolsets. This includes delivery of a comprehensive IT asset management program.
  • Collaborate with the Information Security Officer (CISO) to ensure infrastructure contributes to, embraces, and applies security strategy.
  • Operate a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by infrastructure teams. Support periodic reviews by audit teams, compliance teams and other risk-related functions as required.
  • Work collaboratively with direct reports to support their career progression, nurture their development and to help them realize their potential.
  • Improve IT resilience by executing strategies that improve reliability, tolerability, and disaster recovery readiness.
  • Keep track of trends and provide direction on what emerging technologies should be incorporated into infrastructure products and services to successfully deliver overall IT strategy.Job QualificationsHere are a few skills you MUST have to be considered for this position.
  • 10 - 12 years of professional experience with a minimum of 4 years of management or leadership experience.
  • Expert knowledge of IT infrastructure processes, methods, and techniques.
  • Expert knowledge on networking and SAN technologies.
  • Expert knowledge of cloud technologies, migrations, and administrations.
  • Demonstrated skills with operating platforms/software such as VMware, Cisco, Fortinet, Microsoft Active Directory and Microsoft 365.
  • Demonstrated ability to manage technology staff and to define and execute deliverables on time and in budget.
  • Expert with MS Office applications (Excel, PowerPoint, Word Project), SharePoint, task and project management systems.
  • Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
  • Ability to lift a minimum of 25 lbs. (file boxes, computer printer).
  • Travel required on occasion.Here are a few qualifications we'd LIKE you to have to make you more suited for this position.
  • BA/BS Business, Information Systems Management, Information Technology or related field degree with an emphasis on technical systems and business management or analysis.
  • Technology integration experience.About the LGFCU CultureIf you are working here, or considering working here, you should know a little something about the LGFCU culture. We are a workplace that highly values the contributions of a diverse group of people. We believe if we put our heads and hands together, we can accomplish amazing feats for our members. To this end, we recruit bright, energetic and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for advancement and learning new skills. We really believe that when our employees succeed, members win.If you have questions about this position description, please feel welcome to ask. You can reach our HR at:LGFCU Human Resources 3600 Wake Forest RoadRaleigh, NC 27609 careers@lgfcu.org PI202091706

Keywords: Local Government Federal Credit Union, Raleigh , Vice President, Infrastructure, Other , Raleigh, North Carolina

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