LEAD CLEANER
Company: ABM
Location: Raleigh
Posted on: January 26, 2023
Job Description:
Job Description
Position Summary Details
This position is responsible for giving direction, motivation, and
guidance to a team of cleaners.
Part time hours 5pm-10pm Monday-Friday. Required to be Covid-19
vaccinated. Located in Raleigh
Essential Functions
- Conducts quality improvement inspections within assigned areas
of responsibility
- Ensures quality and satisfaction levels are meeting and/or
exceeding expectations
- Assures the highest quality of customer satisfaction
- Assists with Training and Development
- Provides guidance in safety, cleaning processes, procedures,
and chemical usage to cleaning crew.
- Counsels crew members in regards to tardiness, absenteeism,
work performance etc, using proper documentation procedures.
- Leads and participates in a team to ensure the successful
completion of assigned tasks
- Responsible for the running and leadership of the shift in the
absence of the Supervisor
- When the Supervisor is present, the lead worker may be
responsible for directing smaller work groups
- Assists the Supervisor and Shift Manager in the direction and
supervision of field employees
- While disciplinary authority is not given to this position, it
is expected that the Lead will report performance issues to the
Supervisor
- Establishes and maintains effective communication and working
relationships with passengers, co-workers, shift coordinators,
supervisors, managers, etc.
- Complies with all safety, security, compliance, and quality
standards and procedures established by the Company, Clients, and
regulatory authorities
Responsibilities
- Provides leadership and direction to team members
- Provides open communication between field employees and
management
- Provides positive coaching to team members
- Assists with the training of housekeeping staff and schedules
work assignments
- Assists with making daily and weekly work schedules
- Oversees and performs cleaning operations in assigned
building
- Takes care of keys and access cards for the property
- Reports damaged, broken and out of work features/items
- Makes sure premises are secured at all times
- Oversees and performs additional service requests (tag job) in
assigned building
- Works with Area Manager to schedule jobs with Property Manager
and cleaning crew to complete the work.
- Coordinates scheduling of cleaning crew.
- Oversees quality of jobs and confirms completion with Area
Manager.
- Provides training to all new hires assigned to the
building
- Attends and participates in all meeting and training sessions
involving assigned property and crew.
- Completes time sheets, validates time sheet accuracy and
delivers time sheets to office.
- Checks supplies, equipment, and chemicals weekly.
- Completes order forms completely and accurately.
- Coordinates equipment usage and inventories.
- Performs all tasks and duties required of your team
- Miscellaneous duties as assigned
Qualifications
- Must be 18 years of age or older.
- Must meet all requirements to receive required airport SIDA
badge and Customs Seal (if applicable), including ten-year work
history if available.
Preferred Qualifications:
- Customer Service Experience
- 1 yr of similar work experience
About Us
ABM (NYSE: ABM) is a leading provider of facility solutions with
revenues of approximately $6.4 billion and over 130,000 employees
in 300+ offices deployed throughout the United States and various
international locations. ABM's comprehensive capabilities include
electrical & lighting, energy solutions, facilities engineering,
HVAC & mechanical, janitorial, landscape & turf, mission critical
solutions and parking, provided through stand-alone or integrated
solutions. Founded in 1909, ABM provides custom facility solutions
in urban, suburban and rural areas to properties of all sizes -
from schools and commercial buildings to hospitals, data centers,
manufacturing plants and airports.
The Company may require that the successful candidate hired for
this position be fully-vaccinated for COVID-19, if and to the
extent permitted by applicable law. The Company will make
exceptions for medical, sincerely held religious belief, or other
legally required exceptions.
ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual
Orientation)
Keywords: ABM, Raleigh , LEAD CLEANER, Other , Raleigh, North Carolina
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