Property Claims Specialist
Company: Erie Insurance
Location: Raleigh
Posted on: January 26, 2023
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Job Description:
Division or Field Office: Raleigh Branch Office Department of
Position: Claims Department Work from: 8/17/2022 At Erie Insurance,
you're not just part of a Fortune 500 company; you're also a valued
member of a diverse and inclusive team that includes more than
5,000 employees and over 2,200 independent agencies. Our Employees
work in the Home Office complex located in Erie, PA, and in our
Field Offices that span 12 states and the District of Columbia. We
strive to be Above all in Service - to our customers-and to our
employees. That's why Erie Insurance offers you an exceptional
benefits package, including: --- Premier health, prescription,
dental, and vision benefits for you and your dependents. Coverage
begins your first day of work. --- Low contributions to medical and
prescription premiums. We currently pay up to 97% of employees'
monthly premium costs. --- A pension. We are one of only 13 Fortune
500 companies to offer a traditional pension plan. Full-time
employees are vested after five years of service. --- A 401(k) with
up to 4% contribution match. The 401(k) is offered in addition to
the pension. --- Paid vacation, personal days, sick days,
bereavement days and parental leave. --- Career development,
including a tuition reimbursement program for higher education and
industry designations. --- Additional benefits that include
company-paid basic life insurance; short-and long-term disability
insurance; orthodontic coverage for children and adults; adoption
assistance; fertility and infertility coverage; well-being
programs; paid volunteer hours forservice to your community; and
dollar-for-dollar matching of your charitable gifts, up to $12,500
a year. Position Summary Exercises independent discretion or
judgment in the handling of assigned property claims. Serves as a
consultant to claims adjusters in their handling of property
losses.This is a remote, work from home position in North Carolina.
The selected candidate will ideally live in Wake County and/or
surrounding counties This position will service the Raleigh branch
territory A company car and equipment to work from home will be
provided Good time management and organization skills preferred
Ability to drive/travel regularlywithin the assigned territory
Duties and Responsibilities Establishes immediate contact with
Policyholders and claimants. Conducts extensive investigations into
causes and origins of all major property claims. Interviews
insureds, claimants and others as required. Inspects property
damage, reviews information to prepare estimates, evaluates and
makes recommendations regarding coverage of claims, determines
liability and total value of claims and negotiates settlements.
Sets and maintains adequate reserves. Exercises discretion and
independent judgment in evaluating property damage in order to
determine the extent of damage. Determines liability and total
value of claim, develops estimate and obtains an agreed scope of
work and cost of repair with contractor and/or Policyholder.
Determines value as they apply to the coverage. Determines steps
necessary to initiate investigation of a property loss. Uses
outside experts and attorneys as required. Documents claim files
and submits final report to file for closure. Assigns and
supervises the handling of property losses by independent adjusters
when necessary. Advises claims adjusters regarding handling of
claims. Conducts related training of field office claims personnel
in the branch and at the Home Office. Attends industry-related
training programs to stay current on legal developments and ensure
compliance with applicable laws and regulations impacting the
operation of the department. Establishes and maintains
relationships with local, state and regional organizations and
agencies which are involved in related activities. Acts as
coordinator of the Catastrophe Team activities at catastrophe
site.Competencies Values DiversitySelf-Development Nimble
LearningCollaborates Information Management Skills Customer
FocusCultivates Innovation Job-Specific KnowledgeInstills
TrustOptimizes Work Processes Ensures AccountabilityDecision
QualityQualifications High School Diploma or GED and five years of
claims handling experience (up to two years of equivalent may be
substituted); or Bachelor's Degree and three years of claims
handling experience, (up to two years of equivalent experience may
be substituted.) Successful completion of Introduction to Claims
(AIC 30) and AIC 35 preferred. Working knowledge of Windows
software required. The position requires the incumbent to serve on
Catastrophe Team, which may include travel on short notice to other
locations for periods in excess of two consecutive weeks.
Appropriate license as required by state. Valid driver's license
and good driving record required. Position requires the incumbent
to provide 24-hour availability for emergency claims
service.Physical Requirements Lifting 0-20 lbs; Often
(20-50%)Lifting 20-50 lbs; Often (20-50%)Lifting Over 50 lbs; Often
(20-50%)Driving; Frequent (50-80%)Pushing/Pulling; Occasional (
Manual Keying/Data Entry; Often (20-50%)Climbing; Moderate
(30-40%)Nearest Major Market: Raleigh
Keywords: Erie Insurance, Raleigh , Property Claims Specialist, Other , Raleigh, North Carolina
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