Lead Care Giver
Company: Sunrise Senior Living
Location: Raleigh
Posted on: January 25, 2023
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Job Description:
Overview
The Lead Care Manager functions as the lead to a group of Care
Managers/ "Designated Care Managers" during the shift. The Lead
Care Manager ensures quality care and services are being provided
and documented, in a consistent manner and in alignment with each
resident's individualized Service Plan (ISP) and Sunrise policies,
to residents in our care neighborhoods. The Lead Care Manager leads
by example in all job responsibilities, and may work variable hours
to likely include some weekend and holiday duty. WALK-IN INTERVIEWS
WELCOME WEDNESDAY THRU FRIDAY 1PM TO 4PM WE CONTINUE TO SHINE
WITH:
Responsibilities
Essential Responsibilities: Provide supervisory support by taking
attendance at the beginning of every shift; managing call-offs/no
shows; sending open shift messages and responding to shift requests
Support team members as they provide Activities of Daily Living
(ADL) care and services to residents in accordance with their
Individualized Service Plans (ISP). This may include bathing,
grooming, personal and dental hygiene, bowel and bladder functions,
dressing, hair care, escorting to and from meals and activities and
tidying residents room Support team members as they encourage
personalized and meaningful resident participation in life
enrichment programming and ADLs Assist with meal service in dining
room. Coach team members on hospitality standards during meal
service Accurately document care and services provided to
residents. Review care manager documentation throughout shift.
Identify and bridge gaps in documentation by coaching team members
Ensure compliance with Sunrise's Timekeeping and Meal/Rest Period
policies. Monitor team member break schedule and duration; ensure
care managers clock in/out using correct job codes. Coach team
members as required Display and encourage flexibility in work
schedule by working holidays, evenings, weekends and additional
shifts when necessary Prepare for shift by obtaining resident group
assignments before care anagers arrive. Print and hand out daily
assignment sheets to appropriate team members Participate in
crossover meetings by sharing/receiving pertinent information
with/from other Lead Care Managers Carry a resident group
assignment on overnight shifts and pick up group assignments in the
event of an unfilled call off on day and evening shifts Other
Responsibilities Cross trained and credentialed (including
certifications where required by state) to safely administer
medications if needed during times of high volumn or unexpected
absence Lead by example when clocking in/out and taking proper
meal/rest breaks Participate in group interview process including
job preview video and community tour Support onboarding of new team
members including shadowing and skills demonstration Maintain a
safe and secure environment for all staff, residents and guests by
following established safety standards; actively support safety
practices Report incidents and complete appropriate paperwork
immediately Communicate any observed or suspected resident change
of condition to the department care coordinator; assist care
coordinators, when required, in development and/or updates to ISPs
and communicating with residents and families Prevent and handle
conflict by working with the team towards a solution. Communicate
issues to department care coordinator when necessary Contribute to
care manager annual performance review by providing feedback to
department care coordinator Project a positive, professional and
friendly image through action, words and dress Qualifications: High
School diploma or GED strongly preferred and may be required per
state regulations Ability to read, write, communicate effectively
with Care Managers, Community Managers, residents and family
members In states where appropriate, must maintain applicable
certifications Must be at least 18 years of age Medication
Management Certificate required; ongoing training and re-education
per Sunrise and state requirements Previous experience working with
seniors and desire to serve and care for seniors Demonstrates
leadership competencies Ability to delegate assignments to the
appropriate individuals based on their skills, roles and interests
Ability to make choices, decisions and to act in the residents'
best interest Ability to appropriately react to and remain calm in
difficult situations Ability to handle multiple priorities
Competent in organizational and time management skills Demonstrate
good judgment, problem solving and decision making skills Competent
in computer skills, Microsoft Office, and Sunrise applications with
the ability to learn new applications As applicable, all Sunrise
team members who drive a Sunrise vehicle must sign the Driver job
description and understand the key essential duties for safety and
regulatory compliance Sunrise considers the health and safety of
its residents, family members, and team members as its highest
priorities. All offers of employment with Sunrise are conditioned
on completing and passing a background and drug test, participating
in mandatory vaccine programs (e.g., Covid-19), participating in
testing requirements (e.g. Covid-19, TB) and using designated PPE
when required. Sunrise Senior Living offers a comprehensive
benefits plan to eligible team members including health, dental,
vision, retirement benefits, short-term disability, long-term
disability, and paid time off. Team members may also be eligible to
receive a bonus based on their position. Some leadership roles are
eligible to receive annual bonuses. All team members have the
potential to receive spot bonuses and other incentive awards.
Qualifications
Sunrise Senior Living has championed quality of life in senior care
for more than 30 years. We believe team members are our greatest
resource and are looking for people who share our commitment to
provide quality care for seniors and their families. It's no
surprise that many of the world's leading experts in Senior Living
entrust their career to Sunrise. At Sunrise, you will Make a
Difference Every DayWe are passionate about our mission to champion
quality of life for all seniors. We deliver high-quality care with
a personal touch and encourage our residents to enjoy life to the
fullest. Be Part of a Uniquely Supportive CommunityThe care-focused
environment we create for residents extends to our team members. We
offer programs, rewards, and benefits to help you live your best.
Ignite Your PotentialWe believe potential has no limits. We offer
best-in-class leadership development programs designed to grow our
leaders. We are committed to helping our team members achieve their
career goals. Apply today to learn why Sunrise Senior Living is a
certified Great Place to Work
Keywords: Sunrise Senior Living, Raleigh , Lead Care Giver, Other , Raleigh, North Carolina
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