UX Content Designer
Posted on: May 16, 2022
At Cloudflare, we have our eyes set on an ambitious goal: to help
build a better Internet. Today the company runs one of the world's
largest networks that powers approximately 25 million Internet
properties, for customers ranging from individual bloggers to SMBs
to Fortune 500 companies. Cloudflare protects and accelerates any
Internet application online without adding hardware, installing
software, or changing a line of code. Internet properties powered
by Cloudflare all have web traffic routed through its intelligent
global network, which gets smarter with every request. As a result,
they see significant improvement in performance and a decrease in
spam and other attacks. Cloudflare was named to Entrepreneur
Magazine's Top Company Cultures list and ranked among the World's
Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for
curious and empathetic individuals who are committed to developing
themselves and learning new skills, and we are ready to help you do
that. We cannot complete our mission without building a diverse and
inclusive team. We hire the best people based on an evaluation of
their potential and support them throughout their time at
Cloudflare. Come join us!
About The Role
As a UX Content Designer, you play an important role in the Product
Content Experience (PCX) team, partnering with product managers,
designers, engineers, customer-facing teams, and users to create
simple, straightforward content for the product. This role is a mix
of content strategy, content design, and UX writing where you will
have the opportunity to align user goals with business
You will be responsible for ensuring in-product content is usable,
consistent, and inclusive. You are an ideal candidate if you love
to tell stories, to solve problems, and want to help make the
internet a better place. If you are excited about being the
customer advocate by creating an outstanding customer experience
with in-product content, come help us make the internet better!
Write, design, support, test, and improve in-product content that
makes Cloudflare products easier to use.
Give and solicit feedback from Product Managers, Product Design,
Engineers, and other stakeholders to ensure the best in-product
Advocate for customers and their user experience by validating user
behavior with research.
Develop in-product content strategies, information architectures,
and style guidelines.
Collaborate daily with peers cross-functionally, contributing to
the clarity and usability of the product experience.
Evaluate and implement industry standards in content design.
Work independently and manage multiple, simultaneous projects.
Excellent verbal, written, and interpersonal communication
1 - 7 years experience with content strategy, content design, UX
writing, or similar experience.
Experience creating style, voice, and tone guidelines.
Interest and comfort with technical subject matter.
Familiarity with Figma, Miro, or other visual collaboration
Bachelor's degree in English, Communications, Journalism, or a
related field, or equivalent work experience
Compensation may be adjusted depending on work location. For
Colorado-based hires: Estimated annual salary of $116,000 -
This role is eligible to participate in Cloudflare's equity
Cloudflare offers a complete package of benefits and programs to
support you and your family. Our benefits programs can help you pay
health care expenses, support caregiving, build capital for the
future and make life a little easier and fun! The below is a
description of our benefits for employees in the United States, and
benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company.
We're a highly ambitious, large-scale technology company with a
soul. Fundamental to our mission to help build a better Internet is
protecting the free and open Internet.
Project Galileo : We equip politically and artistically important
organizations and journalists with powerful tools to defend
themselves against attacks that would otherwise censor their work,
technology already used by Cloudflare's enterprise customers--at no
Athenian Project : We created Athenian Project to ensure that state
and local governments have the highest level of protection and
reliability for free, so that their constituents have access to
election information and voter registration.
Path Forward Partnership : Since 2016, we have partnered with Path
Forward, a nonprofit organization, to create 16-week positions for
mid-career professionals who want to get back to the workplace
after taking time off to care for a child, parent, or loved
184.108.40.206 : We released 220.127.116.11 to help fix the foundation of the
Internet by building a faster, more secure and privacy-centric
public DNS resolver. This is available publicly for everyone to use
- it is the first consumer-focused service Cloudflare has ever
released. Here's the deal - we don't store client IP addresses
never, ever. We will continue to abide by our privacy commitment
and ensure that no user data is sold to advertisers or used to
Sound like something you'd like to be a part of? We'd love to hear
This position may require access to information protected under
U.S. export control laws, including the U.S. Export Administration
Regulations. Please note that any offer of employment may be
conditioned on your authorization to receive software or technology
controlled under these U.S. export laws without sponsorship for an
Cloudflare is proud to be an equal opportunity employer. We are
committed to providing equal employment opportunity for all people
and place great value in both diversity and inclusiveness. All
qualified applicants will be considered for employment without
regard to their, or any other person's, perceived or actual race,
color, religion, sex, gender, gender identity, gender expression,
sexual orientation, national origin, ancestry, citizenship, age,
physical or mental disability, medical condition, family care
status, or any other basis protected by law. We are an
Cloudflare provides reasonable accommodations to qualified
individuals with disabilities. Please tell us if you require a
reasonable accommodation to apply for a job. Examples of reasonable
accommodations include, but are not limited to, changing the
application process, providing documents in an alternate format,
using a sign language interpreter, or using specialized equipment.
If you require a reasonable accommodation to apply for a job,
please contact us via e-mail at firstname.lastname@example.org or via mail at
101 Townsend St. San Francisco, CA 94107.
Keywords: Cloudflare, Raleigh , UX Content Designer, Other , Raleigh, North Carolina
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