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Talent Operations Lead (US Remote)

Company: Talentful
Location: Raleigh
Posted on: January 16, 2022

Job Description:

Talentful provides flexible, in-house talent acquisition teams and creative talent branding services for the world's most ambitious brands.

We're building the world's best talent consultancy, and want to be the first name that any ambitious company thinks of when they want to hire the best people.

We partner with incredible businesses across the globe from three of the FAANG giants to the most innovative startups.

Founded in 2015 by in-house talent leaders, Talentful has built a global team in London, San Francisco, Berlin, Austin, and New York all bound together by the mission of levelling-up every company we work with.

We were named the 10th Best Startup in the UK 2018 by LinkedIn, the first and only recruitment business to be recognised in this way.

We're doubling in size in 2022 and we are looking to bring in our very first Talent Operations Lead to join our largest client, Atlassian. This role will oversee a small team of recruitment coordinators and play a key part in optimizing the recruitment processes across the business.

What you'll do:

  • Manage a team of recruitment coordinators
  • Create and deliver the onboarding of new hires, manage ramp up, candidate experience, hiring manager experience, and interview process
  • Optimize the recruitment coordination process, metrics, feedback, reporting, systems, tools, and innovation.
  • Manage team KPIs: Candidate, recruiter, hiring manager satisfaction surveys, interviews booked, time to schedule, time to ramp.

    Process Optimization:
    • Manage clean up of ATS system - Lever
    • Reporting & data cleanup of conversion ratios, as well as cleanup of rejected candidates in system
    • Implementation of Candidate and Manager feedback surveys
    • Onboarding new hires, introducing and training on new tools
    • Syncing our process and ensuring strategy with internal and vendors is aligned with other third party teams
    • D&I Initiatives
    • Create and manage referral program


      • 6 years of experience within Recruitment Coordinating, Talent Operation or Recruitment
      • 1+ years of experience managing a team of Recruitment Coordinators
      • Knowledge of data analytics, reporting and funnel of recruitment
      • Experience with Lever and Good Time a plus
      • Implementation of processes and experience with leading projects in talent operations


        What's in it for you
        • This is the best place in the world for talent professionals to develop and hone their skills.
        • We invest heavily in learning and development - 5% of your time is dedicated to formal learning.
        • Working for Talentful is like a portfolio career. Over a five year period you should expect to work with 5-10 clients across the full spectrum of tech companies from startups to enterprises. This is what will make you one of the best Heads of Talent in the world.
        • Working alongside world-class people, in an environment where sharing of knowledge and best practice is a constant.


          Our core brand values allow us to work to a set of defined principles and help guide our behaviour. They're embedded within our people processes such as personal development and onboarding, as well as being lived every day by our team. The final interview is based on these values


          Ensuring our shared goals are aligned at all times through embedded collaborative intelligence.


          Always communicating directly, with honesty and integrity. We do what we say we'll do.


          We work with tenacity, persistence and passion. Transforming grit to pearl.


          Seek out opportunities to learn and improve.


          We make a difference every day. We constantly push ourselves to be our best, we focus on solutions and we arrive every day inspired to make an impact through our talents, passion and hard work.

          • Excellent Medical, Dental, and Vision packages
          • 401k plan
          • Flexible PTO
          • 12 paid holidays
          • Generous time off and vacation policy
          • Monthly wellness stipend
          • Parental leave (maternity, paternity, and adoption leave)
          • Monthly company get-togethers and team outings
          • Monthly day of dedicated L&D (TalentDay)

Keywords: Talentful, Raleigh , Talent Operations Lead (US Remote), Other , Raleigh, North Carolina

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