Scheduling Coordinator

Company: ProVantage Corporate Solutions
Location: Raleigh
Posted on: January 15, 2022

Job Description:

ProVantage Corporate Solutions, LLC is currently seeking a Scheduling Coordinator to coordinate and administer the company's project teams in the field to ensure the successful delivery of each client's staffing needs. ProVantage is a national Merchandising Services Organization (MSO) specializing in providing retail services such as new store set-up, remodels, and/or merchandising services throughout the United States.
What We Stand ForWhat you do matters, experience ProVantage's employee-first culture where you are appreciated, valued, and empowered to work together for a higher purpose living out our 5 Core Company Values:

• Spirit of Excellence
• Innovate to Elevate
• We Before Me
• Grace Through Generosity
• Doing the Right Thing
  Summary/ObjectiveThe first line of contact between employees in the field and the Scheduling Team.
  Essential Functions
  • Field calls and emails from employees
  • Coordinate the hiring of temporary employees
    • Monitor real-time performance and job completion of assigned field reps and backfill canceled jobs when possible to ensure productive time is maximized throughout the day.
    • Assist in driving field productivity, time management, and real-time job routing through the utilization of workforce management software.
      • Continuously monitor to maximum efficiency and improve productivity.
        • Ensure that all field reps achieve, on average, budgeted points of completed work per hour or a minimum of budgeted points of completed work each day.
          • Identify ways to improve communication between the office and employees in the field.
          • All other duties as assignedCompetencies
            • Strong written and oral communication skills
            • Skilled at prioritizing and organizing effectively with a keen sense to detail
            • Prefer to work in a fast-paced, high-pressure environment
            • Multi-task using multiple software programs simultaneously
            • Handle multiple projects and tasks
            • Working knowledge and proficiency with Microsoft Office software applications (MS Outlook, Excel, etc)
            • Knowledge of basic mathematics Exemplary customer service skills
            • Extensive phone skills
            • Ability to work with labor
              Supervisory ResponsibilityManage no additional employees
              Work EnvironmentThe role routinely uses standard office equipment including computers and cell phones.
              Job Description: Scheduling CoordinatorThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to sit and use a computer and telephone.
              Position Type/Expected Hours of WorkThe position regularly requires long hours and frequent weekend work.
              TravelNo travel required.Required Education and Experience
              • Exemplary customer service skills
              • Extensive phone skills
              • Detail-oriented
              • Organizational skills
              • Ability to work with labor
              • Working knowledge and proficiency with Microsoft Excel
              • A minimum of a high school diplomaPreferred Education and Experience
                • Bachelor's degree in a related field
                  Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.PRO1

Keywords: ProVantage Corporate Solutions, Raleigh , Scheduling Coordinator, Other , Raleigh, North Carolina