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Operations

Company: Red Hat Inc.
Location: Raleigh
Posted on: November 22, 2021

Job Description:

About the job The Red Hat Operations team is looking for a Senior Sales Operations Analyst to join us in Raleigh, NC. In this role, you will report to the director of Ecosystem Sales Operations. You will implement, track, and enable programs to foster incremental growth across our strategic ecosystem partner types, which include cloud providers, original equipment manufacturers (OEMs), independent software vendors (ISVs), and global system integrators (GSIs). You'll work with senior leadership, executives, and field teams for some of Red Hat's top-tier customers. Most importantly, you'll promote consistency and collaboration in the go-to-market model among various international sales teams. As a Senior Sales Operations Analyst, you'll need to have a dynamic and detail-oriented personality to gain credibility with account managers and executives to resolve complex international go-to-market challenges. You'll also develop a close working partnership across various functions like Products and Technologies (PnT), Marketing, Finance, and Sales Operations. What you will do * Collaborate with various global and regional stakeholders to build business plans for growing our top ecosystem partner route * Support the implementation of the ecosystem partner strategy, using a consistent set of sales tools to enable increased visibility into tracking business results * Design flexible and cooperative cross-functional and cross-regional partner engagement frameworks that optimize ecosystem's value and consistent experience for our partners * Collaborate with global and regional Operations and Finance teams on measurement frameworks and process optimization * Ensure that programs are globally standardized and properly aligned with other Red Hat's business functions like Incentives, Legal, and Marketing * Assist the director of Ecosystem Sales Operations in implementing against the overall team charter, contributing to business model building, key program messaging, and project management * Collaborate with the global business delivery team in Pune, India to achieve scale and depth on various reporting and business deliverables What you will bring * 5+ years of experience serving in a functional leadership role supporting high-performance global sales teams * Experience with program management, project management, or major account planning * Experience fostering collaborative teams and mediating conflicts * Background in services and sales support, delivering multiple priority projects with high customer satisfaction in a rapidly changing environment * Excellent communication, presentation, and relationship building skills * Financial and operational understanding of value drivers in recurring revenue business models, problem-solving mindset, and demonstrated ability to apply quantitative approach to problem-solving and measuring business results * Solid working knowledge of customer relationship management (CRM) and other business tools, including Salesforce.com (SFDC) and Tableau * Bachelor's degree in a technology or any analytical discipline; MBA is a plus About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future. Benefits * Comprehensive medical, dental, and vision coverage * Flexible Spending Account - healthcare and dependent care * Health Savings Account - high deductible medical plan * Retirement 401(k) with employer match * Paid time off and holidays * Paid parental leave plans for all new parents * Leave benefits including disability, paid family medical leave, and paid military leave * Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Keywords: Red Hat Inc., Raleigh , Operations, Other , Raleigh, North Carolina

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