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Quality & Organizational Excellence Specialist

Company: UNC Health Care
Location: Raleigh
Posted on: November 22, 2021

Job Description:

DescriptionBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.The Strategic Quality Improvement Coaching team within Practice Quality and Innovation seeks an individual who will improve quality and organizational excellence through support of process improvement initiatives. This position will support our aim of enhancing health and well-being through the development and delivery of scalable strategies, solutions, and tools. As a Quality Improvement Coach, this individual will contribute to the development and sustainment of frameworks for educating customers and supporting clinics throughout the UNC Healthcare system with quality improvement strategies.Position Requirements:The ideal candidate will:

  • have project management, and/or Lean Six Sigma experience
  • have the ability to develop and maintain relationships with key stakeholders such as clinicians, care teams and administrators
  • be comfortable planning and managing events both in-person or virtual group sessions be able to handle multiple projects and priorities simultaneously in a dynamic fast-paced environment, while maintaining a keen eye for detail
  • develop, deploy, and coordinate ad-hoc projects as needed to improve performance, both internally and with a system-wide scope have experience providing guidance and training to teams through written and visual communication as well as through in-person or virtual group sessions
  • be creative, well-spoken, and articulate in order to effectively communicate and build relationships with the team and our clients
  • have intermediate proficiency with Microsoft Suite
  • work well in a team environment, but also able to work independently and be results driven
  • innovate by thoughtfully experimenting and re-imagining traditional solutions to create and facilitate a culture of continuous improvement and collaboration designed to empower and connect co-workers and clinical staff as One UNC Health CommunityPosition Preferences:
    • have the ability to create and maintain resources and deliverables for new and ongoing initiatives have experience with business management systems
    • have experience within a clinic or medical center environment
    • have experience with data visualization, graphic design, and/or video editing (Sharepoint and/or Adobe Creative Suite experience is a plus!)Other Information:Education Requirements:
      • Bachelor's degree in an appropriate discipline.Licensure/Certification Requirements:
        • No licensure or certification required.Professional Experience Requirements:
          • No experience is required.
          • If Associates Degree: Four (4) years of experience in quality team facilitation, project management, process improvement or quality data analysis. Knowledge/Skills/and Abilities Requirements:
            • Strong team facilitation, project management, process improvement, data analysis, quality assurance skills.Job DetailsLegal Employer:Entity: Shared ServicesOrganization Unit:Work Type: Full TimeStandard Hours Per Week: 40.00Work Schedule: Day JobLocation of Job: US:NC:MorrisvilleExempt From Overtime: Exempt: Not Applicable

Keywords: UNC Health Care, Raleigh , Quality & Organizational Excellence Specialist, Other , Raleigh, North Carolina

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