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General Labor - Car Detailing

Company: Carmax
Location: Wendell
Posted on: November 22, 2021

Job Description:

7282 - Capital Blvd - 8007 Wild Wood Forest Dr., Raleigh, North Carolina, 27616

CarMax, the way your career should be!
General Summary:

Under general supervision, responsible for a variety of interior cosmetic repairs and/or replacement including, but not limited to fabric, vinyl, leather, plastic, carpet, window tint removal, wheel repair, glass and dyeing/color matching on CarMax and customer vehicles.

On an as needed basis, responsible for Reconditioning Associate and Reconditioning Associate I and II duties including but not limited to, zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), basic vehicle detailing including car wash, wash bay, interior cleaning/vacuuming, exterior cleanliness, completing cosmetic inspections, final quality inspections, paint touch-up, wet sanding, and buffing.

Principal Duties and Responsibilities:
Execute standardized work processes as defined at established pace time
Participate in problem solving and continuous improvement activities with team
Participate in training of new associates with guidance of Reconditioning Associate Lead
Discern the colors of repair materials in order to recondition vehicle interior components to meet CarMax standards
Dying and color matching of fabric, vinyl, leather, plastic and carpet
Repair windshield chips (glass repair)
Identify defects and most appropriate repair methods according to CarMax standards
Responsible for work place cleanliness and organization in accordance with CarMax 5S standards
Provide outstanding customer service to both internal and external customers
Ensure all equipment is maintained, repaired, and cleaned as required within assigned zone
Ensure proper levels of equipment and supplies are maintained
Support retail service as needed
Complete duties as assigned by Lead and Managers

Job Specifications:

Position requires the following pre-requisites and ability:

New Associate Orientation Training
Operations Accountable to Associate 1
Competency Model Kronos
Training for Hourly Associates
Complete Reconditioning Associate, Reconditioning Associate I, II and III
Workstation Certifications Meet Reconditioning Associate
Reconditioning Associate I and II
Performance Standards Read
Interpret and transcribe data
Required to perform multiple duties in a high-energy, fast-paced environment
Required to perform manual tasks at a specific pace for a specific period of time
May rotate job duties in other areas per qualifications and need
Lift objects that weigh as much as 50 pounds
Speak and listen effectively in dealing with customers/associates, both in person and over the phone
Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area

Working Conditions:
Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions
Walking, bending, stooping, reaching, lifting and/or standing for an extended periods of time
Varying work schedules and shifts that may include nights, weekends, holiday, and extended shifts
Follow all CarMax and government regulations and rules
Adhere to all CarMax policies including but not limited to Attendance, Proper Recording of Time, Asset Protection, Safety and Standards of Professional appearance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Keywords: Carmax, Raleigh , General Labor - Car Detailing, Other , Wendell, North Carolina

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