Posted on: October 9, 2021
The Commercial Operations
Application Engineer is responsible for providing direct
commercial, pricing, and technical support to assigned customer
accounts and the outside sales team, by leading the commercial and
technical evaluation process on customer proposal requests for
engineered valves, actuators, and replacement parts in order to
deliver timely and accurate quotations, while ensuring compliance
with site procedures and relevant regulatory codes and standards as
- Perform detailed reviews of customer
specifications, providing comments, clarifications and alternatives
to customer requirements.
- Prepare technical quotations
utilizing sales and data manuals, catalogs, product brochures,
articles, and engineering data and drawings.
- Accurately size and select
valves and actuators and perform calculations in order to most
suitably satisfy the customer’s technical requirements.
- Coordinate with other
technical departments (product engineering, R&D, QA,
metallurgical process control, etc.) as required, in order to
minimize technical and cost risk while ensuring maximum compliance
to customer specifications.
- Collaborate with supply
chain and manufacturing in order to develop cost estimates and
margin analysis spreadsheets (including analyses for material,
burden, and labor costs) as required for quotations.
- Ensure that pricing
developed is accurate and consistent, and supports the balance of
maximizing profitability and order success rate while minimizing
- Maintain responsibility for
ensuring that all elements of the quotation process are completed
accurately and on-time, including all technical and commercial
elements, terms and conditions reviews, sales approval processes,
and customer documentation requests.
- Participate in the customer
negotiation process as required, including commercial and technical
- Perform initial customer
purchase order reviews to ensure that all critical elements are
correct and aligned with the referenced quotation, including part
numbers, quantities, pricing, lead-time, payment terms, terms and
conditions, and technical specifications.
- Create the order transfer
file for submission to the order management team in accordance with
- Individual contributor role
responsible for 10-15 customer accounts in very team oriented work
- Daily collaboration with
customers, outside sales engineers, and other internal
cross-functional departments is required to successfully execute in
- B.S. degree required,
preferred in an engineering or similar technical
field or equivalent combination of education and
- Ability to work effectively
and efficiently in a self-managed team environment making
frequent decisions around work prioritization and time
organizational, interpersonal, problem solving and analytical
skills, with the ability to make decisions with minimal
- Strong verbal and written
- Proficiency in Microsoft
Office including Word, PowerPoint and Excel.
Keywords: Flowserve, Raleigh , Applications Engineer, Other , Raleigh, North Carolina
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