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Manager, Quality Assurance

Company: Flowserve
Location: Raleigh
Posted on: October 9, 2021

Job Description:

Job Description:

  • Organize and develop the Quality Team to respond to product or process development needs.
  • Act as a quality liaison with customers and ensure quality support to all functional processes needed from the point of order through delivery, including order entry, design, product development, purchasing, manufacturing, test, and ship.
  • Establish, implement and maintain the Quality Management System. Maintain position on site leadership team as ISO management representative, or as defined in Site Quality Standard.
  • Manage the oversight of the facilities CIP efforts
  • Define quality systems, continuously refine and improve systems to achieve desired results.
  • Monitor auditing function to assure compliance to systems and procedures.
  • Monitor and report quality performance (internal, external, supplier) and help identify areas of needed improvement.
  • Provide development opportunities, guidance, training and assistance to quality assurance and quality control personnel.
  • Monitor corrective actions and report deficiencies in responses and results.
  • Facilitate and support audits by external agencies and Customers. Develop responses to findings and ensure implementation and closure of all findings.
  • Oversee activities of staff to insure site and division level goals are achieved.
  • Manage quality function within established budgetary guidelines.
  • Assure the quality assurance team operates in full compliance with all federal, state and country regulations, equal employment and OSHA laws (or specific country laws) and other safety and operational guidelines. 


  • Bachelor’s degree in Mechanical Engineering or equivalent. 
  • Industry equivalent experience may be considered
  • The individual should have a minimum of 8-10 years of quality assurance experience in a highly engineered environment which is recognized for quality assurance and continuous improvement.
  • Experience with industries where product development and customer service satisfaction are critical measures of success would be ideal.
  • Organizational and planning skills
  • Lead Auditor Qualification in Quality Systems or equivalent
  • Quality Management Systems and/or ISO 9000 Training or equivalent
  • Certified Lean Six Sigma Black Belt or Green Belt is desired
  • A change agent that possesses the ability to influence decision making and build critical relationships in a manufacturing organization.
  • Strong business and financial acumen and possesses a good working knowledge and understanding of business operations.
  • Results-oriented with a passion for quality, service and customer satisfaction.
  • Strong analytical skills and timely decision making ability.
  • Excellent communication skills (written and oral).
  • Proven leadership skills – team building, collaborating, presentation skills, strategic and innovative thinker, and self-starter with a high energy level.
  • Required to travel domestically and internationally as needed to support the business and industry.
  • Proficient in Microsoft Office

Keywords: Flowserve, Raleigh , Manager, Quality Assurance, Other , Raleigh, North Carolina

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