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American Pro Garage Doors: Customer Service Representative

Company: American Pro Garage Doors
Location: Raleigh
Posted on: June 12, 2021

Job Description:

Dispatcher/Customer Service DispatchingMulti TaskingCustomer ServiceSocial media KnowledgemantRelated keywords: customer service, customer service representativeJob Type: Full-timePay: $12.00 $18.00 per hourBenefits:401(k) matchingDental insuranceHealth insuranceSchedule:8 hour shiftSupplemental Pay:Bonus payCOVID-19 considerations:Most work with customers is done virtually. Customers who arrive to the office usually being asked to wait outside while we provide them with their needs.Education:High school or equivalent (Preferred)Experience:Dispatching: 1 year (Preferred)Customer Service: 1 year (Preferred)Work Location:One locationCommunication method(s) used:EmailPhoneChatJob Duties:Answer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesRecord customer information within our customer service databaseEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesOther duties as requestedThis Job Is:A job for which military experienced candidates are encouraged to applyOpen to applicants under 18 years old, provided it is legally allowed for the job and locationOpen to applicants who do not have a college diplomaA job for which people with disabilities are encouraged to applyCompany's website:Company's Facebook page:/americanprogarage_doorsBenefit Conditions:Only full-time employees eligibleWork Remotely:NoCOVID-19 Precaution(s):Personal protective equipment provided or requiredSocial distancing guidelines in placeSanitizing, disinfecting, or cleaning procedures in place

Keywords: American Pro Garage Doors, Raleigh , American Pro Garage Doors: Customer Service Representative, Other , Raleigh, North Carolina

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