The Field Inventory Supervisor is the on-site member of the
Logistics Team in a sales territory office and/or area. The
Supervisor is responsible for implementing company inventory asset
management policies and procedures. This includes maximizing asset
utilization and minimizing inventory/instrument investment as well
as maintaining accurate records of product placements. Responsible
for the day to day supervision of the territory and/or area
inventory and logistics functions, Inventory Specialists, OSC
Specialist and Mobile OSC Specialists. Good working knowledge of
company products, operating systems and procedures is critical.
Assigns and supervises the work flow of the logistics and
inventory processes to ensure compliance to established Operations
Checklists and SOPs.
Responsible for the day to day supervision of the Inventory
Specialists, OSC Specialists and MOSCs in the territory sales
office and/or area. Responsible for the personnel and performance
management of assigned employees
Responsible for training of new Logistics employees; Inventory
Specialist, OSC Specialists and Mobile OSCs. Ensure training is
continuously performed for logistics personnel and/or sales
representatives on as needed basis on required compliance areas and
day-to-day operations. Assist in training on new SOPs, processes
and systems as required. Provide and conduct training to support
operations for other area(s) and company locations as required.
Ensure all product recall activity is performed immediately to
ensure compliance to all required. Coordinate with Quality and
Regulatory to ensure verify and ensure all compliance procedures
Ensure consignment locations have valid consignment agreements
and/or custody cards as required. Perform Field Cycle Counts as
Coordinate and participate in territory physical inventories
ensure all preparation guidelines are performed, conduct counts,
and perform required physical inventory reconciliation. Ensure
minimal location/account variances and ensure adjustments
(positive/negative) meet established company variance percentages
and dollar amounts.
Perform field location/account visits/reviews to ensure
consigned inventory instruments and implants are verified with
account and ensure after reviews that instrument sets and implant
inventory levels are correct and adjusted accordingly.
Reconciliation variances should be addressed with the appropriate
sales representative(s) and management.
Perform IAP validations semi-annually and ensure all required
adjustments are performed to maintain accurate IAP records.
Perform Instrument and implant utilization analysis to identify
opportunities, inventory efficiencies with sales management and
sales force. Analyze inventory asset levels to maximize utilization
and to provide improved sales performance providing recommendations
and executing appropriate strategies. Ensure compliance of company
asset utilization goals and objectives.
Participate in the development of "Best Practices", SOPs,
process improvements, system enhancements and reporting for
Partner with the sales management team, sales force and
logistics management to ensure excellent sales support.
Provide period, quarterly and annual analysis/reporting to
review set and product deployments and provide recommendations to
improve asset utilization.
Perform analysis/reporting affecting all P&L related
territory and/or area operations (i.e. Stock Withdrawal budget,
freight analysis, courier usage, etc.). Determine and ensure the
least cost method of providing product to customer is performed.
This includes MOSC, Courier and freight utilization is being
monitored and reviewed each period.
Perform OSC system reviews with OSC Specialist to ensure
excellent sales product support for surgeries and assess OSC Kit
utilization to ensure maximum utilization. Track and report
Memphis, West Coast and Regional Loaner usage to assess additional
requirements. Additionally, perform same for District/Sales Office
to ensure quality utilization assessments are performed.
Ensure the established IS and OSC Checklists for daily, weekly,
monthly and quarterly required activities are performed to ensure
all tasks/duties are being performed by all logistics/operations
staff. Maintain Operational Audit readiness at all times.
A Bachelor's degree in a related Business field or equivalent
experience, an MBA is preferred, e.g. technical or managerial.
Orthopedic Product knowledge is a tremendous plus.
A minimum of 5 years' experience in a related field, e.g.
Operations, Logistics, Business Analyst, Business Consultant
Strong collaborative and communication skills
Ability to analyze complex issues and connect the dots
Root cause analysis capability through a structured process
Ability to understand strategic plans and develop actionable
plan to execute
Excellent interpersonal skills and able to resolve conflict
Reports to FIM or AOM
Directly manages and impacts $5 - $15 MIL instrument and implant
assets for the territory and/or area as assigned. The position
manages and is responsible for field inventory assets for the
district/area (as required). Performs asset reviews and recommends
asset movements to provide sales support and increased utilization.
Position requires self-reliance and confidence for broad
empowerment as directed by Management.
Medical and Dental benefits, Long-term and Short-term
disability, 401K and generous Paid Time Off.
Care, Courage, and Collaboration! These are the pillars that we
stand on. Are these values shared by you? Then we need you on our
We are committed to providing access, equal opportunity and
reasonable accommodation for individuals with disabilities in
employment, its services, programs, and activities.
Smith+Nephew provides equal employment opportunities to
applicants and employees without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin,
protected veteran status, or disability.
Veterans are strongly encouraged to apply.