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Field Inventory Supervisor - Raleigh Durham, NC

Company: Smith & Nephew
Location: Raleigh
Posted on: June 12, 2021

Job Description:


The Field Inventory Supervisor is the on-site member of the Logistics Team in a sales territory office and/or area. The Supervisor is responsible for implementing company inventory asset management policies and procedures. This includes maximizing asset utilization and minimizing inventory/instrument investment as well as maintaining accurate records of product placements. Responsible for the day to day supervision of the territory and/or area inventory and logistics functions, Inventory Specialists, OSC Specialist and Mobile OSC Specialists. Good working knowledge of company products, operating systems and procedures is critical.

Essential Functions

Assigns and supervises the work flow of the logistics and inventory processes to ensure compliance to established Operations Checklists and SOPs.

Responsible for the day to day supervision of the Inventory Specialists, OSC Specialists and MOSCs in the territory sales office and/or area. Responsible for the personnel and performance management of assigned employees

Responsible for training of new Logistics employees; Inventory Specialist, OSC Specialists and Mobile OSCs. Ensure training is continuously performed for logistics personnel and/or sales representatives on as needed basis on required compliance areas and day-to-day operations. Assist in training on new SOPs, processes and systems as required. Provide and conduct training to support operations for other area(s) and company locations as required.

Ensure all product recall activity is performed immediately to ensure compliance to all required. Coordinate with Quality and Regulatory to ensure verify and ensure all compliance procedures are followed.

Ensure consignment locations have valid consignment agreements and/or custody cards as required. Perform Field Cycle Counts as required.

Coordinate and participate in territory physical inventories ensure all preparation guidelines are performed, conduct counts, and perform required physical inventory reconciliation. Ensure minimal location/account variances and ensure adjustments (positive/negative) meet established company variance percentages and dollar amounts.

Perform field location/account visits/reviews to ensure consigned inventory instruments and implants are verified with account and ensure after reviews that instrument sets and implant inventory levels are correct and adjusted accordingly. Reconciliation variances should be addressed with the appropriate sales representative(s) and management.

Perform IAP validations semi-annually and ensure all required adjustments are performed to maintain accurate IAP records.

Perform Instrument and implant utilization analysis to identify opportunities, inventory efficiencies with sales management and sales force. Analyze inventory asset levels to maximize utilization and to provide improved sales performance providing recommendations and executing appropriate strategies. Ensure compliance of company asset utilization goals and objectives.

Participate in the development of "Best Practices", SOPs, process improvements, system enhancements and reporting for company-wide application.

Partner with the sales management team, sales force and logistics management to ensure excellent sales support.

Provide period, quarterly and annual analysis/reporting to review set and product deployments and provide recommendations to improve asset utilization.

Perform analysis/reporting affecting all P&L related territory and/or area operations (i.e. Stock Withdrawal budget, freight analysis, courier usage, etc.). Determine and ensure the least cost method of providing product to customer is performed. This includes MOSC, Courier and freight utilization is being monitored and reviewed each period.

Perform OSC system reviews with OSC Specialist to ensure excellent sales product support for surgeries and assess OSC Kit utilization to ensure maximum utilization. Track and report Memphis, West Coast and Regional Loaner usage to assess additional requirements. Additionally, perform same for District/Sales Office to ensure quality utilization assessments are performed.

Ensure the established IS and OSC Checklists for daily, weekly, monthly and quarterly required activities are performed to ensure all tasks/duties are being performed by all logistics/operations staff. Maintain Operational Audit readiness at all times.



A Bachelor's degree in a related Business field or equivalent experience, an MBA is preferred, e.g. technical or managerial. Orthopedic Product knowledge is a tremendous plus.


A minimum of 5 years' experience in a related field, e.g. Operations, Logistics, Business Analyst, Business Consultant


Strong collaborative and communication skills

Ability to analyze complex issues and connect the dots

Root cause analysis capability through a structured process

Ability to understand strategic plans and develop actionable plan to execute

Excellent interpersonal skills and able to resolve conflict effectively


Reports to FIM or AOM


Directly manages and impacts $5 - $15 MIL instrument and implant assets for the territory and/or area as assigned. The position manages and is responsible for field inventory assets for the district/area (as required). Performs asset reviews and recommends asset movements to provide sales support and increased utilization. Position requires self-reliance and confidence for broad empowerment as directed by Management.


Medical and Dental benefits, Long-term and Short-term disability, 401K and generous Paid Time Off.

Care, Courage, and Collaboration! These are the pillars that we stand on. Are these values shared by you? Then we need you on our team!

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Veterans are strongly encouraged to apply.

Keywords: Smith & Nephew, Raleigh , Field Inventory Supervisor - Raleigh Durham, NC, Other , Raleigh, North Carolina

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