Description of Work
This is a repost; previous applicants need to reapply to be
considered for this position.
During the COVID-19 pandemic, this position is conducted
primarily through telework. Employees may be required to work
remotely or onsite occasionally at the request of the hiring
This Hard of Hearing Services Coordinator positiondevelops and
strengthens services based on the evaluation and identification of
service provision needs for Hard of Hearing and Late Deafened
populations in North Carolina. This position serves as a liaison
among DSDHH's seven Hard of Hearing Services Specialists, Regional
Center Managers, and the Executive Management Team.
Job responsibilities include the following:
- Plans and implements quarterly meetings, monitors services,
keeps the team goal focused, implements skill development, and
promotes best practice
- Collaborates with DHHS sister agencies and community partners
to strengthen their capacity to serve Hard of Hearing and Late
- Involved in both internal and external workgroups and
Salary Grade: GN12
Recruitment Range: $46,203-$70,885
The Division of Services for the Deaf and the Hard of Hearing
(DSDHH) assures equal access to North Carolina citizens who are
Deaf, Hard of Hearing and Deaf-Blind.
To see the impact of DSDHH's involvement in the community,
please click on the link below https://vimeo.com/266187604
Knowledge, Skills and Abilities / Competencies
To receive credit for all your work history and credentials, you
must list the information on the application form. Any information
listed under the text resume section or on an attachment will not
be considered for qualifying credit. Qualified candidates must
document on the application that they possess all of the
- Demonstrated knowledge of hearing loss and its impact on
communication and daily functioning.
- Experience serving hard of hearing and late-deafened
- Demonstrated knowledge of the technology utilized by hard of
hearing and late-deafened adults.
- Experience collaborating with staff, public and private
agencies and organizations, and consumer
- Experience in presenting to and interacting effectively with
Manager prefers candidates with the following:
- Experience in developing and/or updating/improving resources,
such as fact sheets and guidelines.
- Experience providing technical assistance - training and/or
case consultation - to government and/or public/private agencies
and organizations on the needs of Deaf, Hard of Hearing,
Late-Deafened, or DeafBlind people.
- Experience in effectively leading a team, including
establishing and meeting team goals.
- Proficiency in sign language.
Minimum Education and Experience Requirements
Bachelor's degree in a discipline relative to the program served
from an appropriately accredited institution;
Bachelor's degree from an appropriately accredited institution
and one year of experience in an area related to program that
provides experience in techniques of casework or counseling;
Equivalent combination of education and experience.
Supplemental and Contact Information
In collaboration with our partners, the North Carolina
Department of Health and Human Services provides essential services
to improve the health, safety and well-being of all North
The North Carolina Department of Health and Human Services is an
Equal Opportunity Employer.
Due to the volume of applications received, we are unable to
provide information regarding the status of your application over
the phone. To check the status of your application, please log in
to your account. You will either receive a call to schedule an
interview or an email notifying you when the job has been
For technical issues with your application, please call the
NeoGov Help Line at
855-524-5627. Applicants will be communicated with via email
only for updates on the status of their application. If there are
any questions about this posting other than your application
status, please contact HR at 919-855-3517.