UX Writer, Customer Experience - Any location in the US
Company: Extreme Networks, Inc.
Posted on: June 12, 2021
There has never been a better time to join Extreme, with several
acquisitions extending our portfolio and go to market strategy, we
have seen enormous opportunity and growth within the region. For
2020 ExtremeCloud IQ was named CRN's 2020 Networking Product of the
Aside from being a Technology Leader in the Gartner Magic
Quadrant, we also adamantly promote an internal culture that truly
embraces diversity, inclusion and equality in the workplace. Having
Diversity and Inclusion as part of our core values and beliefs,
we're proud to foster an environment where every Extreme employee
can thrive because of their differences, not despite them.
Extreme Networks helps customers transform and enhance their
businesses with our cloud-based technology -making it even easier
forcustomersto grow astheygo, both in a technical and commercial
sense.Our products offerflexible, feature-rich, application tiers
tailored to every business, budget, and IT needs, that delivers the
management, intelligence and assuranceour customersrequire. Extreme
Networks creates and end-to-endeffortless networking
experience.Within Customer Experience our mission is to create
data-driven beautiful and differentiated experiences. We are
looking to flip networking on its head and build something the
world would never expect from a networking company.
As UX Writer you will report into Extreme's Head of Design.You
will be responsible for creating clear, concise, consistent content
for our platform UI. You will drive cohesive product narratives
while developing and maintaining Extreme's tone and voice.
Leveraging you knowledge of UI writing best practices and
understanding of usability concepts, you will write UI copy as well
as other technical content such as product documentation.
- Work closely with product managers, UX designers, technical
writers, and many others throughout the organization to understand
the product and write copy for the UI that allows users to
understand and successfully use the platform.
- Help solidify standards for Extreme's tone and voice and
champion them across the organization.
- Contribute to the design of intuitive, delightful product
experiences that enable users to accomplish their goals through
product language narratives.
- Build out comprehensive UI language style guidelines on top of
our existing framework and work across teams to mature the process
for adhering to the guidelines.
- Use research and best practices to construct and defend your
ideas. You embrace feedback and thrive in an iterative
- As a lifelong learner, you keep up with technology and design
trends, striving for our platform to be modern and innovative.
- You are comfortable working with product managers to
proactively identify areas of the product that need
- 7+ years of relevant experience writing UI copy and product
documentation (experience in ad tech a strong plus)
- Bachelor's degree in English, Journalism, Technical Writing,
UX, or equivalent practical experience
- Strong writing, grammatical and proofreading skills with the
ability to be creative in writing product descriptions.
- Strong verbal and written communication skills.
- Strong organizational skills and impeccable attention to
- Proven track record of being an effective and creative
- Experience partnering with Product, Engineering, Research and
Marketing to craft broader strategies. A positive attitude, open
- Familiarity with Figma and other design tools a plus.
Extreme Networks, Inc. (EXTR) creates effortless networking
experiences that enable all of us to advance. We push the
boundaries of technology leveraging the powers of machine learning,
artificial intelligence, analytics, and automation. Over 50,000
customers globally trust our end-to-end, cloud-driven networking
solutions and rely on our top-rated services and support to
accelerate their digital transformation efforts and deliver
progress like never before. For more information, visit Extreme's
website or follow us on Twitter, LinkedIn, and Facebook.
We encourage people from underrepresented groups to apply. Come
Advance with us! In keeping with our values, no employee or
applicant will face discrimination/harassment based on: race,
color, ancestry, national origin, religion, age, gender, marital
domestic partner status, sexual orientation, gender identity,
disability status, or veteran status. Above and beyond
discrimination/harassment based on "protected categories," Extreme
Networks also strives to prevent other, subtler forms of
inappropriate behavior (e.g., stereotyping) from ever gaining a
foothold in our organization. Whether blatant or hidden, barriers
to success have no place at Extreme Networks.
Keywords: Extreme Networks, Inc., Raleigh , UX Writer, Customer Experience - Any location in the US, Other , Raleigh, North Carolina
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