Customer Service Coordinator/Database Upkeep (Cary) - Direct Hire/To $40s
Company: Frankel Staffing Partners
Posted on: June 12, 2021
Our client, a Cary-based company that provides
support for homeowners and businesses that have
property damage (typically due to storms), is actively recruiting
for a very sharp and capable Customer Service and Operations
professional to join its team.
This is a Direct Hire position that will be in
the low to mid $40s. They seek an organized people
person with strong computer skills, and will train on
This company supports insurance companies and property
owners with tree, shrub, etc. damage by providing a wide
range of services from basic tree removal to
complex risk assessments for commercial properties
that invest heavily in landscaping (golf courses, resorts,
The Customer Service Coordinators provide critical
Key Things to Note:
- This is a point-person role. Customers and
team members will seek out this Coordinator for assistance,
information, concerns, etc. Seek candidate who is versatile,
juggles exceptionally well, and stays on track despite disruption
- The company uses MS Office products
extensively. Seek candidate who is fluent in Excel and
- This company is growing quickly, and a lot is
happening. This Coordinator will be involved in many
activities and will need to research and resolve issues
independently. Seek industrious and resourceful candidate who is a
strong problem solver.
- Position will be both in office and remote to
start, but is intended to revert to onsite in the future.
Some overtime and nights/weekends will be required
during peak periods.
Specific duties include:
- Data entry and verification and sorting of data in
- Resolving any discrepancies in data or accounts
- Responding to information requests
- Answering phones and assisting clients
Targeted candidate will offer 2+ years of
client facing or customer service experience. Company will consider
sharp recent grads with work history. Insurance or
horticulture bkgd is a plus.
Other priorities include:
- Reliable attention to detail
- Excellent organizational skills
- Keen problem-solving skills
- Compassionate, clear and thorough
Finally, we seek a high energy, flexible and congenial
team player who is eager to contribute broadly, learn new
things, and get things done.
This is an immediate need and a direct hire
opportunity. Salary will be to $40k with
generous benefits offered.
Interested candidates should forward resumes for prompt
consideration. Local candidates only.
Keywords: Frankel Staffing Partners, Raleigh , Customer Service Coordinator/Database Upkeep (Cary) - Direct Hire/To $40s, Other , Raleigh, North Carolina
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