Installation Coordinator

Company: Ferguson
Location: Raleigh
Posted on: June 13, 2021

Job Description:

Job Description:

Installation Coordinator

We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up. Join our team today.

Schedule: Monday-Friday 7am-3:30pm, this position has the option to be remote.

Ferguson is currently seeking the right individual to fill an immediate need for an Installation Coordinator.

Responsibilities

* Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services * Collaborate with sales teams to understand the customer requirements * Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability * Contact customer for scheduling of events: pre-site, delivery and installation * Update Installation Calendar with pertinent job condition * Track and record number of installations by product type * Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage and processing customer advocacy: Provide formal and final pricing to customer for services requested; Point of contact for questions, concerns and/or complaints * Write credit memos and sales orders as needed for returns and rescheduled appointments

Qualifications

* Prior Installation Coordinating experience is strongly preferred * Ability to apply expert level product and installation knowledge * Ability to organize and prioritize work and communicate effectively * Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.) * Ability to develop and maintain positive relationship with both internal and external customers

Benefits

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection and retirement savings. Ferguson offers a competitive benefits package which includes: medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal and holiday), employee assistance programs, associate discounts, community involvement opportunities and much more!

* The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Keywords: Ferguson, Raleigh , Installation Coordinator, Other , Raleigh, North Carolina