We realize that our greatest assets are our best-in-class
associates, which is why we're dedicated to offering limitless
opportunities for growth and advancement. We want to help you build
a long-lasting career with Ferguson. Together, we can continue to
lead the industry and help build our nation's infrastructure from
the ground up. Join our team today.
Schedule: Monday-Friday 7am-3:30pm, this position has the option
to be remote.
Ferguson is currently seeking the right individual to fill an
immediate need for an Installation Coordinator.
* Proactively develop and maintain relationships with an
assigned customer base, including key accounts and ensuring their
satisfaction with our products and services * Collaborate with
sales teams to understand the customer requirements * Review and
modify work orders for accuracy of scope, clarity, required dates,
customer contact information and product availability * Contact
customer for scheduling of events: pre-site, delivery and
installation * Update Installation Calendar with pertinent job
condition * Track and record number of installations by product
type * Receive pre-site notes, exit checklist, change orders,
pictures and invoices for storage and processing customer advocacy:
Provide formal and final pricing to customer for services
requested; Point of contact for questions, concerns and/or
complaints * Write credit memos and sales orders as needed for
returns and rescheduled appointments
* Prior Installation Coordinating experience is strongly
preferred * Ability to apply expert level product and installation
knowledge * Ability to organize and prioritize work and communicate
effectively * Familiar with Microsoft Office software (Outlook,
Word, Excel, PowerPoint, etc.) * Ability to develop and maintain
positive relationship with both internal and external customers
Ferguson is dedicated to providing meaningful benefits programs
and products to our associates and their families-geared toward
benefits, wellness, financial protection and retirement savings.
Ferguson offers a competitive benefits package which includes:
medical, dental, vision, retirement savings with company match,
paid leave (vacation, sick, personal and holiday), employee
assistance programs, associate discounts, community involvement
opportunities and much more!
* The Company is an equal opportunity employer as well as a
government contractor that shall abide by the requirements of 41
CFR 60-300.5(a), which prohibits discrimination against qualified
protected Veterans and the requirements of 41 CFR 60-741.5(A),
which prohibits discrimination against qualified individuals on the
basis of disability.