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Outbound Sales Coordinator

Company: Trupanion
Location: Raleigh
Posted on: May 3, 2021

Job Description:

Position Summary:

Trupanion is looking for a talented sales professional to join the Southeast U.S. Market as an Outbound Sales Coordinator.

The Outbound Sales Coordinator role is primarily a B2B that works with veterinary hospitals. They are responsible for outbound prospecting, responding to inbound inquiries and providing remote demos to veterinary hospitals. They work closely with our field sales team to generate interest in Trupanion, explain the value of medical insurance for dogs and cats, and to gain the hospital's commitment in recommending Trupanion to their clients. They support hospitals from initial engagement through onboarding, then pass off accounts to our Account Manager team.

Success in this role is based on individual performance in prospecting successful partner hospital leads to enroll into our Trupanion Partners Program. Outbound Sales Coordinators can expect to earn a base compensation of $52,000 annually, with an uncapped variable model.

This is a remote/work from home position.

Key Responsibilities Include:

  • This is a phone heavy role. The right candidate can make 25-30 phone calls a day
  • Excel in outbound strategies such as cold calling, qualifying leads and identifying decision-makers
  • Leverage sales and marketing tools to follow-up and generate interest within prospective partner hospitals
  • Ability to establish rapport quickly and easily to explain the value of our product to a variety of hospital staff members
  • Host remote demos, webinars, and one-on-one training to hospitals
  • Constant and effective communication with Field Sales team about hospital leads

Qualifications (Please include a cover letter with your application!)


  • 2+ years in Customer Service or Consultative Sales role with proven ability to explain the value of a product

Skills, Knowledge & Abilities:

  • Excellent verbal and written communication skills
  • Strong phone presence and presentation skills
  • Ability to effectively manage time, highly organized, and great attention to detail
  • Comfortable with an inside sales environment - heavy outbound calling and lots of desk time
  • Experience in effective pre-call planning, maintaining lead follow ups, and prioritizing tasks
  • Strong work ethic, positive attitude, and able to work both independently and as part of a team
  • Previous experience in Veterinary Hospital preferred (but not required).
  • Proficient with Microsoft Office Suite and ZOOM. Preferred exposure to Dynamics CRM

Benefits and Perks:

  • Bonus opportunities
  • Full medical, dental and vision benefits at no cost to the employee
  • Four weeks paid time off
  • Five week sabbatical after five years of employment
  • Restricted Stock Units
  • Free pet health insurance (1 dog or cat)
  • Paid time off to volunteer at nonprofit organizations

Company Background

Founded in 2000, Trupanion (NASDAQ: TRUP) offers medical insurance for cats and dogs in the United States, Canada and Puerto Rico through its affiliated entities.

Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company. 6100 4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.

Trupanion Team DNA:

At Trupanion, we achieve great things together when we are:

  • Caring: We are kind to each other and assume positive intent.
  • Collaborative: We work together to achieve company goals (we not me).
  • Courageous: We are determined, take risks, and make bold moves.
  • Curious: We seek new information to continually better ourselves and our work.
  • Honest: We believe candid communication leads to successful teamwork.
  • Inclusive: We welcome and value all people and perspectives.
  • Nimble: We readily adapt and evolve in pursuit of progress and innovation.

For more information about Trupanion, visit http://trupanion.com/about

Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Keywords: Trupanion, Raleigh , Outbound Sales Coordinator, Other , Raleigh, North Carolina

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