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Development Tools Product Owner

Company: IHS Markit
Location: Raleigh
Posted on: February 24, 2021

Job Description:

The IHS Markit Developer Tools Group is looking for a Product Owner/Business Analyst to assess the needs of our internal development community and ensure that our roadmap and product backlogs are prioritized to have the highest positive impact on user productivity and satisfaction. The existing team is strong on technical execution (upgrades, monitoring, AWS) and user support, so the Product Owner will focus on outreach to users and translation of conversations to user stories. The Dev Tools Group is organized into four squads, each of which owns some of the following tools: Azure DevOps, GitLab, SonarQube, WhiteSource, TFS, Jira, Confluence, Miro, Artifactory, and TeamCity. Experience with some of these tools is helpful, but it's more important to have a strategic understanding of DevOps processes (build, deploy, etc.) and be able to assess how our tools help (or hinder) development teams. Jira is the likely first focus area. We have a growing and dynamic team and plenty of room to make a name for yourself. Job Responsibilities Product Ownership

  • Meet regularly with major stakeholders (product lines), identify and prioritize their most pressing needs in tooling, and stream these into the squad backlogs.
  • Work across squads to build an overall roadmap for the team that balances feature needs with technical work.
  • Assist the squads in visualizing their roadmaps in the greater context of IHS Markit initiatives such as the company-wide move to AWS. Communications and Outreach
    • Work with tools squads and the DevOps Consultants to ensure that users are aware of important changes to dev tools: new features, maintenance periods, etc.
    • Lead development of compelling materials (video, docs, training) to help teams use the tools more effectively.
    • Establish guilds and/or regular discussions to enable vigorous two-way discussions about the tools and translate the output to user stories.
    • Survey current user satisfaction with tools, support, and training. Metrics and Reporting
      • Work with our reporting specialist to identify and prioritize PowerBI reports that help teams gauge tooling effectiveness.
      • Provide requirements for reports that show spend and tool usage by business line and use this information to feed back into stakeholder discussions.
      • This is a critical role that will drive productivity gains for over 3,000 developers and over 8,000 Jira and Confluence users. Required Skills An ideal candidate has the following skills:
        • Excellent verbal and written communication and the ability to bridge the gap between technical and non-technical language.
        • Experience gathering user requirements and translating them into user stories for development teams.
        • Understanding of modern software development processes and the phases of a DevOps "figure eight" flow, and how tooling can help streamline these.
        • Knowledge of any of the tools listed above or similar tools used for source control, build, deployment, requirements tracking, artifact storage, and documentation.
        • Project management experience, including strategic and tactical planning, stakeholder involvement, and execution.
        • Ability to guide users to simple, robust solutions rather than complex, brittle ones.
        • Scrum or Kanban experience including lightweight estimation and prioritization methods. Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here . We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 . Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up. IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work. For information please click on the following links: IHS Markit Business Code of Conduct Right to Work EEO is the Law EEO is the Law Supplement Pay Transparency Current Colleagues If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

Keywords: IHS Markit, Raleigh , Development Tools Product Owner, Other , Raleigh, North Carolina

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